Current jobs related to Front Desk Representative - Detroit, Michigan - Hollywood Casino at Greektown

  • Front Desk Representative

    4 weeks ago

    Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    Hotel Front Desk RepresentativeWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Hollywood Casino at Greektown. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing the flow of communication, and ensuring a seamless check-in and check-out...

  • Front Desk Representative

    2 weeks ago

    Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Representative to join our team at Hollywood Casino at Greektown. As a Front Desk Representative, you will be responsible for providing exceptional customer service to our guests, handling administrative tasks, and ensuring a smooth and efficient check-in and check-out process.Key...

  • Front Desk Representative

    3 weeks ago

    Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Hollywood Casino at Greektown. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesRegister and...

  • Front Desk Representative

    2 weeks ago

    Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    Key Responsibilities:As a Front Desk Representative at Hollywood Casino at Greektown, you will be responsible for providing exceptional customer service to our guests. This includes registering and processing guests promptly upon arrival and departure, ensuring guest satisfaction by managing the flow of communication at and around the front desk, and...

  • Front Desk Representative

    2 weeks ago

    Detroit, Michigan, United States Azul Hospitality Full time

    Job Title: Front Desk AgentAt Azul Hospitality, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling guest arrivals and departures, and managing the front desk operations.Key Responsibilities:Guest...

  • Front Desk Representative

    3 weeks ago

    Detroit, Michigan, United States Azul Hospitality Full time

    Job Title: Front Desk AgentAt Azul Hospitality, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Guest Services: Greet and welcome...

  • Front Desk Representative

    4 weeks ago

    Detroit, Michigan, United States Canine to Five Full time

    Job Title: Front Desk AssociateCanine to Five is seeking a highly motivated and compassionate individual to join our team as a Front Desk Associate. As a key member of our front desk team, you will be the first point of contact for our clients and their furry friends, providing exceptional customer service and ensuring a seamless experience for all.Key...

  • Front Desk Associate

    1 month ago

    Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    Front Desk Representative Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Hollywood Casino at Greektown. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless experience...

  • Front Desk Associate

    3 weeks ago

    Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Hollywood Casino at Greektown. As a Front Desk Representative, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesRegister and...

  • Front Desk Ambassador

    4 weeks ago

    Detroit, Michigan, United States MGM Resorts International Full time

    Unlock Your Potential at MGM Resorts InternationalAre you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, dynamic environment? At MGM Resorts, we're seeking talented individuals to join our team as Front Desk Representatives.The Role:As a Front Desk Representative, you will be the first point of contact for our...

  • Front Desk Associate

    4 weeks ago

    Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    Front Desk Representative Job DescriptionWe're seeking a highly skilled and customer-focused Front Desk Representative to join our team at Hollywood Casino at Greektown. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of...

  • Front Desk Supervisor

    2 weeks ago

    Detroit, Michigan, United States Azul Hospitality Full time

    Job Title: Front Desk SupervisorAt Azul Hospitality, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk department, providing exceptional customer service, and leading a team of front desk agents.Key...

  • Front Desk Supervisor

    4 weeks ago

    Detroit, Michigan, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Azul Hospitality. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk agents.Key ResponsibilitiesProvide exceptional customer service to guests,...

  • Front Desk Associate

    4 weeks ago

    Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    Front Desk Representative Job DescriptionWe're seeking a highly skilled and customer-focused Front Desk Representative to join our team at Hollywood Casino at Greektown. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of...

  • Front Desk Supervisor

    3 weeks ago

    Detroit, Michigan, United States Azul Hospitality Full time

    Job Title: Front Desk SupervisorAt Azul Hospitality, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring that our guests receive exceptional service and that our front desk operations run smoothly and efficiently.Key Responsibilities:Supervise and train front...

  • Front Desk Supervisor

    4 weeks ago

    Detroit, Michigan, United States Azul Hospitality Full time

    Job Title: Front Desk SupervisorJoin Azul Hospitality as a Front Desk Supervisor and take on a challenging role that requires excellent leadership and customer service skills. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and driving hotel revenue through effective management of front desk...

  • Front Desk Supervisor

    4 weeks ago

    Detroit, Michigan, United States Sonesta International Hotels Full time

    Job DescriptionSonesta International Hotels is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our hotel operations, you will be responsible for delivering exceptional guest service, ensuring the smooth operation of the front desk, and providing leadership to our front desk team.Key Responsibilities:Manage...

  • Front Desk Concierge

    4 weeks ago

    Detroit, Michigan, United States Method Products Full time

    Front Desk Concierge OpportunityWe are seeking a skilled and friendly Front Desk Concierge to join our team at ROOST Detroit. As a key member of our overnight front desk/concierge team, you will provide top-notch hospitality to our guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Manage online, phone, and in-person room...

  • Front Desk Associate

    2 weeks ago

    Detroit, Michigan, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Azul Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, handling guest inquiries, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Service:...

  • Assistant Front Desk Manager

    4 weeks ago

    Detroit, Michigan, United States Marriott Full time

    Job SummaryWe are seeking a highly motivated and organized Assistant Front Desk Manager to join our team at Courtyard Detroit Downtown. As a key member of our Front Office team, you will be responsible for leading and assisting with the successful completion of daily shift requirements, ensuring guest and employee satisfaction, and achieving the operating...

Front Desk Representative

2 months ago

Detroit, Michigan, United States Hollywood Casino at Greektown Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Hollywood Casino at Greektown. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.

Key Responsibilities
  • Guest Registration and Check-in/Check-out: Register and process guests promptly upon arrival and departure, including greeting guests, assigning rooms, and issuing keys.
  • Front Desk Operations: Ensure guest satisfaction by managing the flow of communication at and around the front desk, inputting information into computer systems, and performing all guest accounting functions according to established hotel procedure.
  • Guest Service and Support: Receive and process telephone and walk-in reservations accurately, maintain records of room availability and guest accounts, and review accounts and charges with guests during the checkout process.
  • Team Collaboration: Maintain constant contact with support team members for guest needs, convey escort instructions to Bell persons, and assist in addressing all guest service needs and resolving any service-related problems or issues.
Requirements
  • Communication Skills: Good verbal and written communication skills, with the ability to operate automated phone systems.
  • Technical Skills: Must be computer literate, with proficiency in Microsoft Word, Access, PowerPoint, Excel, and hotel software.
  • Problem-Solving Skills: Ability to rely on experience and judgment to plan and accomplish goals, with strong problem and guest services skills.
  • Teamwork and Adaptability: Skill in maintaining effective working relationships with staff and guests, with the ability to multi-task and adapt to changing situations.
What We Offer

We offer a competitive starting salary of $17.89, a dynamic and supportive work environment, and opportunities for career growth and development.