Retail Operations Manager

2 weeks ago


Livingston, Montana, United States Glassybaby LLC Full time
Position Overview

Sales Management:

  • Achieve and surpass monthly sales targets
  • Execute store merchandising strategies and promotional activities to enhance customer engagement and sales
  • Deliver exceptional customer service through effective communication and a friendly approach
  • Boost brand visibility and sales through storytelling and community involvement
  • Maintain a clean and organized store environment
  • Participate in management meetings

Team Development:

  • Guide staff in delivering outstanding customer service
  • Promote the glassybaby brand ethos
  • Create work schedules and manage staffing requirements
  • Establish clear behavioral expectations
  • Train team members on the point-of-sale system
  • Provide information about the company and its values

Inventory Management:

  • Oversee inventory transfers and conduct stock counts
  • Collaborate with the accounting team to resolve discrepancies
  • Communicate effectively with the warehouse manager
  • Perform daily inventory cycle counts

Performance Metrics:

  • Achieve sales and profitability objectives
  • Maintain optimal inventory levels
  • Foster a supportive work atmosphere
  • Enhance sales performance
  • Uphold visual merchandising standards
  • Manage employee relations effectively

Essential Skills:

  • Ability to manage stress effectively
  • Talent development capabilities
  • Strong communication skills
  • Proactive multitasking abilities
  • Expertise in customer service and team management

Physical Requirements:

  • Capability to lift items weighing up to 35 pounds
  • Frequent standing and walking required
  • Adaptability to various working conditions
  • Good vision and hearing necessary
  • Manual dexterity is essential

Work Schedule:

Tuesday to Saturday, 9:30 AM to 4:30 PM (subject to change)



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