Retail Operations Manager
2 weeks ago
Sales Management:
- Achieve and surpass monthly sales targets
- Execute store merchandising strategies and promotional activities to enhance customer engagement and sales
- Deliver exceptional customer service through effective communication and a friendly approach
- Boost brand visibility and sales through storytelling and community involvement
- Maintain a clean and organized store environment
- Participate in management meetings
Team Development:
- Guide staff in delivering outstanding customer service
- Promote the glassybaby brand ethos
- Create work schedules and manage staffing requirements
- Establish clear behavioral expectations
- Train team members on the point-of-sale system
- Provide information about the company and its values
Inventory Management:
- Oversee inventory transfers and conduct stock counts
- Collaborate with the accounting team to resolve discrepancies
- Communicate effectively with the warehouse manager
- Perform daily inventory cycle counts
Performance Metrics:
- Achieve sales and profitability objectives
- Maintain optimal inventory levels
- Foster a supportive work atmosphere
- Enhance sales performance
- Uphold visual merchandising standards
- Manage employee relations effectively
Essential Skills:
- Ability to manage stress effectively
- Talent development capabilities
- Strong communication skills
- Proactive multitasking abilities
- Expertise in customer service and team management
Physical Requirements:
- Capability to lift items weighing up to 35 pounds
- Frequent standing and walking required
- Adaptability to various working conditions
- Good vision and hearing necessary
- Manual dexterity is essential
Work Schedule:
Tuesday to Saturday, 9:30 AM to 4:30 PM (subject to change)
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