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Manager of Environmental Services Operations
2 months ago
Additional Information:
$600 Retention Bonus Day shift
Overview:
Who We Are
Healthcare Services Group, Inc. (HCSG) is a seasoned partner managing sanitation, laundry, dining, and nutritional services within the healthcare sector. For over 45 years, we have delivered essential services to numerous healthcare communities nationwide.
Recognized as one of America's Most Trustworthy Companies, we are dedicated to treating our clients and employees fairly while striving for excellence through continuous training and development of team members at all levels.
Our Company Purpose & ValuesOur Purpose is to Foster Fulfillment In Communities.
Our Values—Integrity, Collaboration, Empowerment, Passion & Perseverance (also known as Grit)—guide our decisions and actions both in and out of the workplace.
You are motivated, ambitious, and possess a personal commitment to serving others, with a desire to make a positive impact in your community.
You thrive in collaborative environments, are willing to engage hands-on, and go the extra mile to ensure tasks are completed effectively.
You are passionate about delivering exceptional customer and resident experiences every day.What We Offer
HCSG provides a comprehensive range of benefits to support our associates and their families' health and well-being. Our aim is to enhance the welfare and health of our associates and their families, improving their overall quality of life.
Benefits - FREE Telemedicine and Prescription Discount Program, along with a variety of medical, dental, vision, and other supplemental health plans.
Training - We prioritize the development and education of our associates. Our promotions-from-within philosophy paves the way for a dynamic and rewarding career with HCSG.
Employee Assistance Programs - FREE access for employees and their families to health, financial, and family services to support their welfare and mental and physical health.
Employee Recognition Programs - We are committed to recognizing employees who embody our Company Purpose and are dedicated to our Client, Resident, and Employee Communities.Going Beyond Assistance Fund - A 501(c)(3) nonprofit established by HCSG to provide charitable employer-sponsored disaster relief, offering emergency, hardship, and disaster assistance to HCSG employees and their dependents.
Paid - Holidays and Vacation for eligible employees.Employee Stock Purchase Plan - Investment opportunities available to all eligible employees after two years of service.
Nationwide Opportunities - Transfers available nationwide, ideal for active military personnel and their families.
Keeping You Safe
The safety and health of our employees and the resident communities we serve are our Company's top priority.
COVID-19 Vaccination - Employees must comply with all policies as mandated by State, Local, and/or our Customers.
Why HCSG
At HCSG, you will discover a fulfilling, collaborative, and committed environment designed to help you succeed in serving our communities.
Position Summary
Department Manager - Oversee and manage the housekeeping, laundry, and floor care teams at a single site, adhering to policies, procedures, and federal/state regulations.
Training & Development - Facilitate staff training, quality control, and in-service education.
Coordinate and ensure the timely and satisfactory completion of project and program work within the facility across different shifts.
Conduct regular tours of the building to assess work quality using Quality Control Inspections (QCIs) for documentation purposes.Reporting - Maintain records of income and expenditures, supplies, personnel, and equipment.
Communication - Serve as the liaison between building occupants or administrators and HCSG staff. Effectively communicate all directives from managers, building occupants, and administrators to HCSG staff.
Safety - Utilize protective gear for all relevant tasks.
Assist in training staff on the safe and proper mixing and use of cleaning solutions while adhering to all safety protocols.
Report equipment and cleaning product needs or malfunctions to the supervisor promptly. Ensure compliance with established standards, safety, and quality guidelines.Follow infection control and universal precautions policies to maintain a sanitary environment at all times.
Adhere to proper reporting, isolation, and handwashing procedures/techniques. Assist in implementing training, quality control procedures, and in-service education for housekeeping staff.Punctuality - Maintain consistent attendance and punctuality. Complete assigned cleaning areas according to schedule. Respond to the paging system promptly and appropriately.
Customer Experience - Represent HCSG positively by following instructions and maintaining courteous and cooperative interactions with supervisors, co-workers, and client staff.
Resident Experience - Foster positive, pleasant, and tactful interactions with residents, staff, and facility guests.
Qualifications
Exhibit a positive attitude with the ability to follow oral and written instructions and perform routine, repetitive tasks daily.
Upon completing all necessary training, utilize leadership skills to fulfill all responsibilities independently and safely.
A high school diploma or equivalent is preferred.Two years of experience in Environmental Services within a healthcare setting and personnel supervision is desired.
Must be able to report to work as scheduled and on time.
Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
Must be capable of lifting/carrying a maximum of 50 pounds, pushing/pulling a maximum of 50 pounds, and standing, sitting, bending, and walking for extended periods.
Must be able to perform routine, repetitive tasks continuously.Must be able to work around food and cleaning products.
Must reside within the service area.
HCSG is proud to be an equal opportunity employer, committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes.
HCSG also complies with applicable state and local laws and federal requirements governing nondiscrimination in every location where we operate.
HCSG is dedicated to fostering and supporting a vibrant company culture that encourages employees to bring their authentic selves to serve our resident and client communities.
We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
