Patient Service Representative

2 weeks ago


Arvada, Colorado, United States Intermountain Healthcare Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Intermountain Healthcare. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and maintaining accurate records.

Key Responsibilities
  • Greets patients and responds to phone calls, taking messages and providing necessary information while documenting all interactions accurately and completely in the electronic medical record (EMR).
  • Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and consultations.
  • Registers patients, confirming, entering, and updating demographic data on the registration system, following procedures for identifying patients.
  • Obtains copies of insurance cards, forms of ID, and signatures on required forms, verifying information to determine insurance coordination of benefits and pre-certification/prior-authorization.
  • Collects patient payments, provides accurate receipts, and posts payments in the system, reconciling receipts with cash collected and completing required balancing forms.
  • Maintains department and individual work queues and reports as required.
  • Promotes the mission, vision, and values of Intermountain Healthcare and abides by service behavior standards.
Requirements
  • One year of customer service experience involving interactions with customers in person and by phone.
  • Professional manner and strong interpersonal and communication skills.
  • Demonstrated basic computer skills and data entry.
Preferred Qualifications
  • Bilingual English and Spanish.
  • Experience using Epic software.
Physical Requirements
  • Interact with others by effectively communicating, both orally and in writing.
  • Operate computers and other office equipment requiring the ability to move fingers and hands.
  • See and read computer monitors and documents.
  • Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
  • May require lifting and transporting objects and office supplies, bending, kneeling, and reaching.
Location

Candelas Clinic, Arvada, CO

Scheduled Weekly Hours: 40

The hourly range for this position is $22.54. We offer a comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness.



  • Arvada, Colorado, United States Intermountain Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Intermountain Health. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. You will be the first point of contact for patients and will be...


  • Arvada, Colorado, United States Intermountain Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Intermountain Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and maintaining accurate records.Key ResponsibilitiesGreets...


  • Arvada, Colorado, United States Intermountain Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Intermountain Health. In this role, you will be responsible for ensuring seamless patient interactions, resolving billing and insurance issues, and maintaining accurate patient records.Key ResponsibilitiesGreets patients, answers phones, and...


  • Arvada, Colorado, United States Intermountain Health Full time

    Job SummaryThis role is responsible for providing exceptional patient service and support in a fast-paced medical office environment. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team setting.Key ResponsibilitiesProvide accurate and timely patient registration and billing...


  • Arvada, Colorado, United States Intermountain Health Full time

    Job SummaryThis role is responsible for providing exceptional patient service and support in a fast-paced medical office environment. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team setting.Key ResponsibilitiesGreets patients and responds to phone calls, taking messages and...


  • Arvada, Colorado, United States SCL Health Full time

    Job SummaryThis role is responsible for providing exceptional patient service and support in a fast-paced medical office environment. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team setting.Key ResponsibilitiesGreets patients and visitors, responds to phone calls and messages,...


  • Arvada, Colorado, United States Intermountain Health Full time

    Job SummaryThis role is responsible for providing exceptional patient service and support in a fast-paced medical office environment. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team setting.Key ResponsibilitiesGreets patients and responds to phone calls, taking messages and...


  • Arvada, Colorado, United States SCL Health Full time

    Job SummaryThis role is responsible for providing exceptional patient service and support in a fast-paced medical office environment. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team setting.Key ResponsibilitiesProvide exceptional patient service, responding to phone calls,...


  • Arvada, Colorado, United States New West Physicians Full time

    Customer Service RepresentativeWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at New West Physicians in Arvada, CO. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our patients and families.Key Responsibilities:Assist patients with...


  • Arvada, Colorado, United States New West Physicians Full time

    Customer Service RepresentativeWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at New West Physicians in Arvada, CO. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our patients and families.Key Responsibilities:Assist patients with...


  • Arvada, Colorado, United States Avis Budget Group Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless rental experience.Key Responsibilities:Assist customers...


  • Arvada, Colorado, United States K & G Petroleum Llc Defunct Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, handling sales transactions, and maintaining a clean and organized store environment.Key...


  • Arvada, Colorado, United States Cosentino Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Denver, CO. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers through various communication channels,...


  • Arvada, Colorado, United States Raymond Management Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled and enthusiastic Guest Service Representative to join our team at the Residence Inn in Arvada, CO. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key...


  • Arvada, Colorado, United States K & G Petroleum Llc Defunct Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key...


  • Arvada, Colorado, United States K & G Petroleum Llc Defunct Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling customer complaints, and maintaining a clean and organized store environment. If...


  • Arvada, Colorado, United States State Farm Insurance Full time

    As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries and resolving issues. You will assist customers with their insurance needs, process insurance policy changes and updates, and handle incoming and outgoing phone calls. Additionally, you will maintain accurate...


  • Arvada, Colorado, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized and accurateContribute to a...


  • Arvada, Colorado, United States K & G Petroleum Llc Defunct Full time

    Job Title: Customer Service RepresentativeJoin K & G Petroleum Llc Defunct as a Customer Service Representative and be part of a dynamic team that provides excellent customer service and drives sales in a fast-paced retail environment.Key Responsibilities:Provide exceptional customer service and handle complaints in a professional and courteous...


  • Arvada, Colorado, United States K & G Petroleum Llc Defunct Full time

    Job Title: Customer Service RepresentativeJoin K & G Petroleum Llc Defunct as a Customer Service Representative and be part of a dynamic team that provides excellent customer service and ensures the safety and profitability of our retail facility.Key Responsibilities:Provide exceptional customer service and handle complaints in a timely and professional...