Credit and Accounts Receivable Manager

4 days ago

St Louis, Missouri, United States Hogan Transportation Full time
Job Summary

We are seeking an experienced Credit and Accounts Receivable Manager to oversee and provide guidance to a team of four Credit and Accounts Receivable Analysts, as well as collaborate with the Sales, Billing, Accounting, and Cash Application teams. The successful candidate will be responsible for managing the department's credit and collection activities, including reviewing and approving rental and full-service lease requests, managing company risk by establishing credit limits and security deposit requirements, and assessing potential customer creditworthiness and conducting credit reviews of existing customers.

Key Responsibilities
  • Credit Review and Approval: Manage and document routine credit review of existing customers in compliance with department policies and procedures, initiate and follow up on action items required resulting from the updated credit risk analysis.
  • Credit Application Processing: Ensure credit applications are processed in a timely manner, work closely with the Sales Team to obtain additional documentation required to support credit approval.
  • Communication and Decision-Making: Communicate credit decisions to the Sales Team, prepare detailed credit analyses by analyzing financial statements in conjunction with third-party credit reporting agency reports to develop credit decisions.
  • Credit Limit Management: Perform periodic credit review of existing customers and make recommendations to senior leadership regarding credit limits, discuss with customers credit limit restrictions and criteria required to increase credit limits.
  • Reporting and Analysis: Create reports and/or summaries for the Executive Leadership Team, participate in monthly Credit Executive Leadership Team meetings.
  • Cash Management: Review Cash On Account resolution recommendations prepared by the Credit and Accounts Receivable Analysts, work closely with the Cash Team to apply cash to invoices or refund to customers, as appropriate.
  • Collections and Legal Actions: Participate in monthly Director of Sales Development (DSD) calls, drive discussions toward resolution of past due or slow paying accounts, coordinate and support collections legal actions with General Counsel, outside counsel, and third-party collections.
  • Team Management: Manage activities of direct reports, provide coaching and feedback on a timely basis, escalate customer issues to senior leadership as appropriate to mitigate losses.
Requirements
  • Bachelor's degree required
  • 3+ years of experience in the contract lease/rental industry preferred
  • 3+ years managing people
  • 3+ years of Credit/Collections managerial experience
  • Experience with credit card management, including Payment Card Industry (PCI) compliance a plus
  • Knowledge and understanding of finance and commercial insurance (liability and physical damage)
  • Strong organizational skills with attention to detail
  • Strong communication, problem-solving, and analytical skills
  • Strong, demonstratable Excel skills
  • Experience with CRM software, D&B, and Billtrust platform a plus

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