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Client Receivables Manager

2 months ago

St Louis, Missouri, United States Polsinelli Full time
About the Role

Polsinelli is seeking a highly skilled and experienced Client Receivables Manager to join our team. As a key member of our financial operations department, you will be responsible for managing the Firm's client inventory and ensuring timely payments of outstanding invoices.

Key Responsibilities
  • Receivables Management: Lead and/or assist with all aspects of receivables management, with a focus on delinquent or at-risk accounts.
  • Client Communication: Maintain constant communication and interaction with clients and billing attorneys regarding the status of work-in-progress and accounts receivable.
  • Reporting and Analysis: Provide periodic update information to billing attorneys regarding the status of their client inventory positions and assist in efforts to provide better forecasts and achieve monthly revenue goals.
  • Service Delivery: Deliver a high level of service to ensure attorney and client satisfaction while exercising appropriate discretion and independent judgment in the execution of assigned duties.
  • Process Improvement: Maintain accuracy and efficiency when working with a high volume of assigned billing attorneys and clients, and work closely with the billing team to ensure that all invoicing is efficiently delivered to clients.
  • Risk Management: Proactively identify inventory trends and risks and develop sensible action plans to address them, and help promote adherence to Firm policies and procedures to drive positive inventory management and turnover results.
  • AR Management: Focus on reducing the AR write-offs of the Firm and minimizing AR that is over 90 days old, and work to help develop improved workflow methods for common AR tasks that will minimize time required of billing attorneys for request/approvals but still maintain appropriate internal controls.
  • Relationship Building: Build effective working relationships with cross-functional support departments and team members, and meet regularly with Firm leadership to discuss potential at-risk accounts and develop action plans to address issues in a prompt and effectual way.
  • Credit and Collections: Work with the credit team to ensure that clients are vetted for potential financial risk, and interact closely with the cash applications team to ensure timely and accurate postings of client payments.
Requirements
  • Education and Experience: Bachelor's degree preferred and 5 or more years of related experience in law firm collections and/or business-to-business collections.
  • Skills and Qualifications: Excellent organizational skills and a keen attention to detail and quality, excellent verbal and written communication/presentation skills, strong demonstrated relationship building skills, highly motivated with ability to drive results and work on multiple projects with minimal supervision, ability to work in a team environment with changing priorities and time pressures, strong demonstrated work ethic, and highly proficient with Microsoft Excel and Microsoft Word.
  • Preferred Qualifications: Prior AmLaw 100 law firm experience.