Senior Operations Manager
15 hours ago
The CERIS Operations Manager is a key member of our team, responsible for overseeing all aspects of the department. This includes personnel hiring, quality assurance, workflow management, and maintaining accountability of staff regarding production standards and department expectations.
Key Responsibilities- Ensure timely and accurate communication of information to internal company contacts, clients, and providers.
- Direct a designated group of employees in their day-to-day operations.
- Monitor quality control of results per employee and the entire unit overall.
- Ensure metrics are in compliance daily.
- Track and report department metrics to the Director of Operations on a monthly basis or as required.
- Handle scheduling and monitoring of staff's attendance.
- Ensure timely distribution of claims to designated staff to meet Client SLA's.
- Responsible for human resources matters directly related to the department supervised.
- Good computer and analytical skills.
- Proficient in Microsoft Office suite, mainly Outlook, Excel, Word.
- Good organizational skills and ability to multitask.
- Detail-oriented.
- The ability to work independently, as well as, with a team.
- The ability to work in a fast-paced/production-based environment.
- Effective communication with others.
CERIS Health, a division of CorVel Corporation, is a certified Great Place to Work Company. We offer incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities.
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Senior Operations Manager
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Senior Operations Manager
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