Operations Manager

6 days ago


Minneapolis, Minnesota, United States General Mills Full time

Job Summary

We are seeking a highly skilled Customer Operations Team Leader to join our team at General Mills. As a key member of our operations team, you will be responsible for leading a team of Customer Operations Specialists and Replenishment Analysts to deliver operational and service excellence with our largest customer, Walmart.

Key Responsibilities

  • Drive and deliver operational and service excellence through effective management of our customer operations team.
  • Develop and execute a customer-level operational strategy that aligns with our company's goals and objectives.
  • Foster and maintain strong professional relationships with key customer contacts, sales regions, and other functional organizations.
  • Manage and develop a team of Customer Operations Specialists to ensure they have the skills and knowledge needed to succeed in their roles.
  • Collaborate with cross-functional teams to identify and implement process improvements that drive supply chain efficiencies and growth.

Requirements

  • Bachelor's degree in a related field, such as business, supply chain management, or operations.
  • 3-5 years of relevant work experience in a customer-facing or operations role.
  • Excellent communication, problem-solving, and leadership skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.

About General Mills

We are a leading food company that is committed to making food the world loves. Our company is a place where we prioritize being a force for good, expand learning, explore new perspectives, and reimagine new possibilities every day. We look for people who want to bring their best, bold thinkers with big hearts who challenge each other and grow together.


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