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Senior Conference Services Coordinator

2 months ago

Redmond, Washington, United States Compass Group, North America Full time

Company Overview: Compass Group, North America is a leader in the foodservice industry, dedicated to providing exceptional service and innovative solutions.

Position Summary: We are currently seeking a Senior Conference Services Attendant to ensure that all meeting spaces and communal areas are maintained to the highest standards of professionalism and that all meeting requirements are fulfilled prior to the commencement of events.

Key Responsibilities:

  • Arrange and position tables, chairs, and linens for each event in the conference center.
  • Provide and set up additional items not included in the room, such as flipcharts, whiteboards, and screens.
  • Assist in preparing conference rooms to ensure they are equipped with necessary materials (pens, pads, handouts, event packages, etc.).
  • Refresh rooms between meetings to maintain a professional environment.
  • Deliver prompt and detailed service as scheduled by management or upon request.
  • Maintain consistent communication via phone and email with clients, guests, team members, and support departments.
  • Assist clients and visitors throughout the facility, including providing directions and escorting them to conference rooms.
  • Collaborate with co-workers and service partners to ensure information is current and shared effectively.
  • Provide recommendations to planning managers regarding optimal room setups and collaborate to resolve unique setup challenges.
  • Conduct weekly inspections of meeting rooms and coordinate with the necessary departments for any required services.
  • Assist with basic audio-visual equipment as needed.
  • Maintain an inventory of all supplies and notify supervisors when additional supplies are required.
  • Perform other related duties as assigned.

Qualifications:

  • Previous experience in customer service or as a houseman/porter is preferred.
  • Ability to lift up to 50 pounds.
  • Familiarity with Microsoft Office products.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management abilities.

Benefits: Compass Group offers a comprehensive benefits package, including retirement plans, health and wellness programs, and various voluntary benefits.

Commitment to Diversity: Compass Group is an equal opportunity employer, committed to treating all applicants and associates fairly based on their abilities and experiences.

Application Process: Applications are accepted on an ongoing basis.