Customer Service Ambassador

2 weeks ago


Grand Rapids, Michigan, United States Culligan Kaat's Water Conditioning Full time

Job Summary:

Culligan Kaat's Water Conditioning is seeking a highly skilled and experienced Part-Time Customer Service Representative to join our team in Grand Rapids, MI. As a key member of our sales and marketing department, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Customer Service: Provide timely and effective support to customers via phone, email, and in-person interactions, ensuring their needs are met and exceeded.
  • Sales Support: Collaborate with our sales team to identify and pursue new business opportunities, providing valuable insights and recommendations to drive sales growth.
  • Administrative Tasks: Perform various administrative duties, including filing, billing, and mail sorting, to ensure seamless day-to-day operations.
  • General Office Support: Provide general office support, including answering phones, responding to customer inquiries, and maintaining a clean and organized workspace.

Requirements:

  • Education: High School Diploma or General Education Degree (GED) required.
  • Experience: 1-2 years of experience working in an office environment, preferably in a customer-facing role.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Technical Skills: Proficient in standard office equipment, including computers, fax machines, and telephones.
  • Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.


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