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Customer Service Ambassador

2 months ago

Grand Rapids, Michigan, United States Raleigh America Full time
{"title": "Customer Service Representative", "description": "Customer Service Representative

At Raleigh America, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll be the face of our brand, providing top-notch support to our customers through various channels.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and chat
  • Assist customers with product information, fit, and sizing
  • Manage orders, track shipments, and resolve issues
  • Recommend products and services to meet customer needs
  • Collaborate with internal teams to ensure seamless customer experiences

Requirements:

  • Superior communication and interpersonal skills
  • Relentless curiosity and passion for service
  • Efficient typing and multitasking abilities
  • Strong problem-solving and conflict resolution skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
", "lang_code": "en-US"}