Room Care Specialist

2 weeks ago


Fort Atkinson, Wisconsin, United States Country Inn & Suites Fort Atkinson Full time
REPORTS TO: Head Housekeeper
DRESS CODE: Uniform including name tag.
PHYSICAL REQUIREMENTS: Must be capable of lifting up to 40 pounds occasionally. Must be able to remain on your feet throughout the entire shift. This role requires various physical motions including bending, stooping, climbing, standing, walking, grasping, carrying, pushing, lifting, and kneeling. Must be prepared to assist in emergency situations.

PRIMARY RESPONSIBILITIES:
  1. Meticulously cleans guest accommodations as assigned by the supervisor or inspector.
  2. Daily changes of all used bed and bath linens in each room.
  3. Inspects bedspreads, blankets, and mattress pads in each room, replacing them as necessary.
  4. Reports any damage and repair needs to the supervisor or inspector.
  5. Safeguards items left in unoccupied rooms by reporting and bagging them according to established procedures. Protects guest belongings in occupied rooms.
  6. Takes responsibility for all keys utilized during each shift, including those found in guest rooms.
  7. Maintains cleanliness and organization of housekeeping carts, ensuring they are well-stocked.
  8. Prepares rollaway beds and places them in the hallway, removing cribs and cots from guest rooms as required.
  9. Completes daily housekeeping report forms as instructed and submits them to the supervisor or inspector at the end of the shift.
  10. Ensures careful usage of cleaning supplies and equipment.
  11. Gains knowledge of cleaning chemicals, including their safe use and storage, applying this knowledge in daily tasks.
  12. Assists with the cleaning of public areas as directed.
  13. Regularly deposits soiled linens down the laundry chute, properly notifying laundry staff.
  14. Scrubs and sanitizes bath fixtures and floors in guest rooms.
  15. Conducts vacuuming and dusting in each room.
  16. Removes all waste from the guest room.
  17. Returns to guest rooms to rectify any deficiencies as directed by the room inspector.
  18. Consistently meets housekeeping cleaning standards while maintaining efficient and reasonable average cleaning times per room.
  19. Places appropriate quantities of stationery and pens in guest rooms.
  20. Ensures all necessary amenities are placed in the room and replenished as needed.
  21. Maintains a positive attitude in interactions with guests and colleagues.
  22. Adheres to the uniform policy for housekeeping and laundry associates.
  23. Follows all housekeeping and hotel safety policies and procedures.
  24. Performs other duties as assigned.

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