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Senior Patient Services Coordinator
2 months ago
Are you ready to take the next step in your professional journey? We invite you to consider a rewarding opportunity with us.
Key Responsibilities:
- Oversee daily operations at the front desk, ensuring smooth workflow.
- Accurately verify and input patient data, including demographics and insurance details, into our systems.
- Engage in ongoing training sessions for front office staff as scheduled.
- Supervise team members, ensuring adherence to company policies and procedures.
- Facilitate the onboarding process for new Patient Service Representatives and ensure compliance with established protocols.
- Foster effective communication and maintain positive relationships within the team, as reflected in feedback and retention rates.
- Monitor staffing levels at the front desk to ensure adequate coverage in line with patient demand and budgetary constraints.
- Provide feedback on team member performance to the Center Director, including coaching and development opportunities.
- Complete necessary incident reports as required.
Why Choose Solis Mammography?
- Recognized as a Great Place to Work for consecutive years.
- Competitive benefits package including Medical, Dental, Vision, 401k, Paid Time Off, and unique offerings such as Supplemental Maternity Pay and Backup Child/Adult Care.