Senior Salesforce Administrator

3 weeks ago

Boise, Idaho, United States Wolters Kluwer Full time

Job Summary:

We are seeking a skilled and experienced Salesforce Administrator to join our team at Wolters Kluwer. In this role, you will be responsible for analyzing, designing, and developing Salesforce databases to optimize and enhance our Salesforce platform capabilities and user experience. You will also play a critical role in managing legacy Salesforce instances while contributing to the transformational project of setting up a new best-in-class Salesforce instance.

Key Responsibilities:

  • Manage and oversee Salesforce instance, ensuring data integrity, user access management, and system performance.
  • Collaborate with stakeholders to support the setup and configuration of a new Salesforce instance, ensuring a seamless transition from legacy systems.
  • Develop and enhance Salesforce configurations, workflows, and customizations to improve system functionality and user experience for Sales Cloud.
  • Implement and maintain data integrations between Salesforce and other systems, ensuring seamless data flow and accuracy.
  • Provide support to the sales organization by leveraging Salesforce analytics, creating reports and dashboards, and delivering actionable insights.
  • Monitor and optimize database performance, troubleshoot issues, and provide solutions to enhance system efficiency.
  • Ensure data integrity and quality within the Salesforce databases by implementing best practices and data validation rules.

Requirements:

  • 5+ years of experience with the Salesforce platform and related technologies.
  • Salesforce Certified Administrator.
  • Experience with Salesforce Analytics, CRM Analytics, Tableau CRM, Einstein Analytics, or Wave Analytics.
  • Proficiency in Salesforce configuration, customization, and workflow automation using declarative tools.
  • Strong troubleshooting and problem-solving skills, with the ability to optimize database performance and address system issues.
  • Bachelor's degree in a relevant field or equivalent experience.

About Wolters Kluwer:

Wolters Kluwer is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

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