Service Leader
4 days ago
Job Summary
The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining high standards of food quality, safety, and service. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Food Quality and Safety
- Ensure that all food is prepared and served to the highest standards of quality and safety.
- Monitor and maintain accurate records of food temperatures, handling, and storage.
- Identify and address any food quality or safety issues promptly and effectively.
- Customer Service
- Provide exceptional customer service, responding to customer complaints and concerns in a professional and courteous manner.
- Ensure that all customers receive a positive and memorable experience.
- Team Leadership
- Lead and motivate the restaurant team to achieve high standards of performance and customer satisfaction.
- Develop and implement effective training programs to ensure that all team members have the skills and knowledge required to deliver exceptional customer service.
- Operations and Administration
- Assist with the management of restaurant operations, including scheduling, inventory, and cash handling.
- Maintain accurate records and reports, as required.
Requirements
- Experience
- At least 1 year of experience in a restaurant or food service environment.
- Skills
- Strong leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Knowledge of food safety and quality standards.
- Ability to lift up to 50 pounds and stand for long periods.
- Education
- High school diploma or equivalent required.
What We Offer
Chipotle Mexican Grill is a dynamic and growing company that offers a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.
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