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Vice President, Investment Operations Manager

4 weeks ago

Newark, New Jersey, United States PGIM Full time
Job Summary

We are seeking a seasoned operations professional to lead our mutual fund operations team at PGIM. As Vice President, Head of Mutual Fund Operations, you will be responsible for overseeing the day-to-day operations of our affiliated transfer agent, Prudential Mutual Fund Services (PMFS). This includes leading a team of 33 professionals, providing strategic direction, and ensuring a superior client experience.

Key Responsibilities
  • Develop and implement service and operations strategy for PGIM Investments
  • Lead a team of 33 professionals supporting PGIM retail, insurance, target date, and alternative funds
  • Oversee fund service providers and multiple transfer agents to ensure a superior client experience
  • Maintain a robust control environment by analyzing risks and remaining current on regulatory changes
  • Conduct virtual and on-site due diligence reviews with key transfer agents and intermediaries supporting PGIM products
  • Participate in industry committees, client advisory groups, and attend industry conferences
  • Present service strategy and key performance indicators to the Fund Board for affiliated transfer agent and fund service providers
  • Prepare for annual contract renewal process for affiliated transfer agent and fund service providers
  • Knowledge of key industry utilities DTCC/NSCC mutual fund processing and AIP processing
  • Execute on data stewardship, understanding industry data sources, and overseeing third-party dealer data integrity necessary to support management reporting and wholesaler comp
  • Expertise in reviewing and negotiating service contracts with vendors and intermediaries
  • A proactive approach to continuous improvement and process automation
  • Lead the buildout of operational support for new products
Requirements
  • Experienced operations professional having led mutual fund operations, transfer agency function, or brokerage
  • Knowledge and understanding of FINRA and SEC rules governing registered products
  • Proven communication skills with ability to interact and collaborate effectively with all levels of management, providing timely, clear, and complete messaging
  • Collaborates in a fully inclusive and open manner
  • Professional skepticism in assessing appropriateness, objectivity, and independence
  • Strong analytical skills and the ability to analyze opportunities/issues to develop business solutions
  • Creative and strategic approach to problem solving and change management
  • Series 7, 24, and 63 license
  • Bachelor's degree required; advanced degrees preferred
About PGIM

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc, which is headquartered in the United Kingdom. Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition, or any other characteristic protected by law.