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Kitchen Operations Manager

1 month ago

Newark, New Jersey, United States Airport Retail Group LLC Full time
Job Title: Kitchen Step

At Airport Retail Group LLC, we are seeking a highly skilled and experienced Kitchen Step to join our team. As a key member of our operations team, you will be responsible for assisting the Manager in all day-to-day restaurant operations.

Key Responsibilities:
  • Assist the Manager in all day-to-day restaurant operations, including BOH and FOH hiring, supervisor/employee development and training, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety, and responsibility for tracking revenues and cash accounts.
  • Ensure the highest level of customer service throughout the operation, being a role model/leader with the ability to solve problems, make informed decisions, and manage the workforce and time wisely to achieve maximum results.
  • Specialize in designated areas of focus, such as Bar, Market, Commissary, or other unique areas as dictated by the Brand, General Manager, or Director of Operations.
Requirements:
  • Associate degree or equivalent in Hospitality, Business, or Culinary Arts.
  • Minimum 1-year supervisory experience, preferably in full-service restaurants.
  • Knowledge of marketing techniques and their impact on business results.
  • Experience in guest relations, negotiations, and complaint handling.
  • Excellent verbal and written communication skills.
  • Commitment to service of customers, staff, co-workers, and management.
  • Demonstrated leadership ability, with the ability to lead by example.
  • High integrity and honesty.
  • High Work Ethic, passion, and commitment.
  • Ability to work full-time hours to manage the operation, including weekdays, weekends, and holidays.
  • Demonstrated coaching and development skills.
  • Ability to train and delegate.
  • Follow through and dependability.
  • Adherence and modeling of all MCA policies and procedures.
  • Knowledge and commitment to safety and food sanitation.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.