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Luxury Automotive Sales Representative

2 months ago

Melbourne, Florida, United States Percepta Full time
About the Role

We are seeking a highly skilled and experienced Luxury Automotive Sales Representative to join our team at Percepta. As a Concierge Sales Expert, you will be responsible for delivering exceptional customer experiences and driving sales growth for our luxury automotive clients.

Key Responsibilities
  • Customer Engagement
    • Develop and maintain strong relationships with customers to understand their needs and preferences
    • Provide personalized support and guidance to customers throughout the sales process
  • Sales and Revenue Growth
    • Meet or exceed sales targets and revenue goals
    • Identify and pursue new sales opportunities to drive business growth
  • Product Knowledge and Expertise
    • Stay up-to-date on luxury automotive products and services
    • Provide expert advice and guidance to customers on product features and benefits
  • Communication and Interpersonal Skills
    • Develop and maintain effective communication with customers, colleagues, and management
    • Build strong relationships with internal stakeholders to ensure seamless collaboration and support
  • Problem-Solving and Adaptability
    • Identify and resolve customer complaints and issues in a timely and professional manner
    • Adapt to changing business needs and priorities to ensure seamless delivery of services
Requirements
  • Education and Experience
    • High school diploma or equivalent required; associate or bachelor's degree preferred
    • Minimum 1 year of sales experience in luxury brands required
    • 3-5 years of experience in contact center environment required
  • Skills and Qualifications
    • Excellent communication and interpersonal skills
    • Strong problem-solving and adaptability skills
    • Ability to work in a fast-paced environment and meet sales targets
    • Intermediate computer skills, including web browsing, email, and Microsoft Office
What We Offer
  • Competitive Compensation and Benefits
    • Competitive salary and bonus structure
    • Health, dental, and vision insurance
    • Flexible spending account and health savings account
    • 401(k) with company match
  • Professional Development and Growth Opportunities
    • Tuition reimbursement and education assistance
    • Employee assistance program and employee discount program
    • Training and development programs, including Percepta College
About Percepta

Percepta is a leading provider of customer experience solutions, delivering exceptional service to clients across the globe. Our team is passionate about delivering outstanding results and driving business growth for our clients.