Automotive Customer Service Representative
19 hours ago
We are seeking a highly skilled Automotive Customer Service Representative to join our team at Toyota of Melbourne.
As a key member of our sales team, you will be responsible for providing exceptional customer service and scheduling appointments for our clients.
Responsibilities:
- Provide top-notch customer service to our clients
- Schedule appointments for our clients
- Assist other team members with document retrieval as needed
- Maintain confidentiality of all dealership records
- Follow dealership policies and procedures at all times
- Communicate effectively with colleagues and customers
- Provide excellent customer service in a timely and professional manner
Requirements:
- High school diploma or equivalent
- Prior experience in document scanning or administrative role is preferred
- Proficient in using computer and scanning software
- Excellent organizational and time management skills
- Ability to multitask and prioritize deadlines effectively
- High level of attention to detail and accuracy
- Strong communication and customer service skills
- Must be able to maintain confidentiality of sensitive information
- Willingness to work in a team environment
- Must have a valid driver's license and pass a background check
Compensation and Benefits:
- This is a full-time position in the auto industry with a salary of $14 per hour, paid biweekly
- Hourly pay + commission based on appointment shown rate
Equal Employment Opportunity:
- Toyota of Melbourne is an equal opportunity employer and is firmly committed to complying with all federal, state, and local equal employment opportunity (EEO) laws
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