Blood Collections Team Lead

1 week ago


West Chester, Pennsylvania, United States American Red Cross Full time
Job Summary

We are seeking a skilled and experienced Blood Collections Team Lead to join our team at the American Red Cross. As a key member of our mobile blood drive operation teams, you will utilize your leadership and healthcare/customer service skills to support our staff while performing blood collection duties in the community.

Key Responsibilities
  • Lead the team and drive for results through excellent customer service.
  • Model professionalism and compassion while serving as an ambassador to the public for the nation's largest not-for-profit blood banking organization.
  • Work as a lead/charge at the mobile blood drives within the community and conduct phlebotomy.
  • Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements.
Requirements
  • Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) required.
  • Minimum 1 year leadership experience in environments with public interaction required.
  • Phlebotomy experience is preferred.
  • Customer service experience, effective verbal communication and public relations skills are required.
  • A current valid driver's license and good driving record may be required.
  • LPN or equivalent experience required. Equivalent experience may encompass needlesticks, phlebotomy, and other relevant medical responsibilities.
  • Basic computer skills are required. Must be proficient with Microsoft office applications.
Preferred Qualifications
  • Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
  • Prior leadership experience in healthcare settings
Benefits
  • Medical, Dental, Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on FLSA status and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with Company match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition


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