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Food Service Team Lead

2 months ago

West Chester, Pennsylvania, United States Aramark Full time
Job Overview

Aramark is seeking a skilled Food Service Worker Lead to join our team. As a key member of our food service team, you will be responsible for leading all aspects of food preparation, portioning meals, and serving our loyal customers.

With guidance from your manager, you will learn on the job and make great connections with the people we serve. We are looking for team players who are organized, focused, accountable, and above all, bring a positive attitude every day.

Key Responsibilities
  • Lead food preparation and portioning for the day, ensuring accurate and timely service.
  • Coordinate and assist in setting up and breaking down stations designated by the manager.
  • Cook and prepare foods according to recipes and directions, maintaining high standards of quality and safety.
  • Responsible for accurate portions when preparing and serving items on the line.
  • Maintain daily temperature logs and ensure compliance with food safety regulations.
  • Responsible for taking samples of all food items on the line prior to serving customers.
  • Alert management and pull food items that do not meet quality expectations.
  • Complete opening and closing station checklists, ensuring all work areas and serving utensils are cleaned and sanitized.
  • Greet customers as they approach and leave the serving line, providing exceptional customer service.
  • Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
  • Coordinate and assist in maintaining a clean work station, including floors, work areas, equipment, walls, refrigerators, and meat blocks.
  • Ensure accurate disposal of waste from the service line.
  • Transfers supplies and equipment between storage and work areas by hand or by cart.
  • Assist with daily safety observations and report safety hazards discovered in the location to management immediately.
  • Cross-train in areas as the need arises.
  • Able to work in concessions, catering, and special events required by your manager.
  • Perform tasks as requested by your manager on a weekly, bi-weekly, or monthly basis.
  • Completion of any task requested by a supervisor or member of the Aramark management team.
Requirements
  • Great customer service and interpersonal skills.
  • Strong Leadership and supervisory skills.
  • Ability to work in a team environment.
  • Serve Safe Certification.
  • Ability to follow detailed written and verbal instructions.
  • Food Service Experience preferred.
  • Requires frequent lifting/transporting hot food items.
  • Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals, and other at-risk conditions.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

#FH-200

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram, and Twitter.