Medical Office Coordinator
5 days ago
RadNet is seeking a highly skilled and customer-focused Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and will play a critical role in ensuring a positive and efficient experience.
Key Responsibilities:
- Patient Registration: Greet and register patients in a friendly and service-oriented manner, obtaining or verifying proper insurance and patient information, collecting signatures, and ensuring accuracy and completion of necessary documentation.
- Scheduling and Coordination: Schedule, reschedule, or cancel new or current patients, confirm appointments, and notify staff of changes when necessary.
- Communication and Customer Service: Answer/transfer incoming phone calls, provide patients with appropriate orientation for preparatory and safety protocols, and give directions to facilities if needed.
- Administrative Support: Coordinate with the back-office staff for timely and effective care of patients, collect and log all co-pays and fees, and maintain accurate records.
Requirements:
- Education: High School Diploma or GED
- Technical Skills: Intermediate to advanced computer skills
- Soft Skills: Strong multitasking and communication skills, experience providing exceptional customer service, and medical terminology knowledge
About RadNet:
RadNet is a leading provider of high-quality diagnostic imaging and radiation therapy services. We are committed to delivering exceptional patient care and are seeking a dedicated and customer-focused Medical Receptionist to join our team.
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