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Resort Operations Coordinator

2 months ago


Palm Desert, California, United States Hilton Grand Vacations Full time
Job Overview

Position: Resort Operations Coordinator

Company: Hilton Grand Vacations

What will you be doing?

As a Resort Operations Coordinator, you will play a vital role in enhancing the success of our organization by executing the following responsibilities with utmost professionalism:

  • Manage the processing of weekly invoices efficiently.
  • Gather necessary documentation to finalize vendor agreements in our systems, including various contracts associated with annual reserve initiatives.
  • Accurately compile documentation related to incidents occurring at the resort; perform data entry into the incident management system and keep the General Manager updated throughout.
  • Handle incoming telephone inquiries with professionalism.
  • Organize meetings for the General Manager; take minutes and distribute them as needed.
  • Ensure all vendor inquiries are addressed promptly and professionally.
  • Assist the General Manager with reserve budgets and projects, including invoice processing and project reserve reconciliation.
  • Facilitate purchases for all departments as required.
  • Participate in all member and team member resort events by assisting with procurement, setup, and cleanup.
  • Support departments in sourcing and purchasing needs.

About Hilton Grand Vacations:
We are proud to have received recognition for fostering a culture that promotes work-life balance and family-friendly benefits. Our commitment to our Owners, Members, and Guests has earned us accolades over the past 30 years.

We offer a comprehensive benefits package for our full-time Team Members, which includes medical, dental, and vision insurance, a 401K plan, Paid Time Off (PTO), and exceptional travel benefits.


Qualifications:

What are we looking for?

To excel in this role, candidates should possess the following qualifications:

  • A minimum of six (6) months of relevant experience.
  • A high school diploma or equivalent.
  • Ability to comprehend and follow both verbal and written instructions, along with a solid understanding of business English and office protocols.
  • Effective communication skills, problem-solving abilities, and the capacity to maintain positive working relationships with both internal and external stakeholders.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Strong customer service orientation.
  • Excellent time management skills, with the ability to prioritize multiple tasks.
  • Proactive approach and adaptability to change.
  • Ability to interpret and create spreadsheets.
  • Sound judgment and the ability to work independently with minimal supervision.
  • Strong analytical and problem-solving capabilities.
  • Ability to manage a variety of tasks, often shifting from one to another under tight deadlines.

The hourly compensation for this position ranges from $21.00 to $23.00, depending on experience.

We are an equal opportunity employer and value diversity within our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to providing reasonable accommodations for individuals with disabilities to participate in the job application or interview process, perform essential job functions, and receive other employment benefits.