Reservations Agent

3 days ago


St Pete Beach, Florida, United States Davidson Hospitality Group Full time
Job Title: Reservations Agent

We are seeking a highly skilled and customer-focused Reservations Agent to join our dynamic team at Davidson Hospitality Group. As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us.

Key Responsibilities:
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Process reservations and cancellations in a fast-paced environment
  • Provide accurate and up-to-date information about hotel amenities and services
  • Collaborate with other departments to ensure seamless guest experiences
Requirements:
  • High school diploma or equivalent required
  • Previous experience in hospitality or customer service preferred
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Basic computer skills and experience with reservation software
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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