Client Success Specialist

2 weeks ago


Greenville, South Carolina, United States Recooty Full time

Company Overview:
Recooty is a leading provider of innovative solutions tailored for the recruitment industry, dedicated to enhancing the hiring process for businesses.

Position Summary:
As a Client Success Specialist at Recooty, you will play a pivotal role in optimizing our client interactions and ensuring their success with our platform.

Your main focus will be to cultivate and strengthen our client relationships, guaranteeing satisfaction, loyalty, and growth.

Key Responsibilities:

  • Manage the relationship with a designated group of small to medium-sized business clients, becoming well-versed in their specific needs.
  • Utilize our Client Success platform to engage with clients effectively and efficiently.
  • Track account progress through various stages, monitoring health indicators and customized alerts.
  • Proactively reach out to clients based on established criteria.
  • Collaborate closely with the Support team to ensure timely resolution of client inquiries.
  • Act as an advocate for clients when necessary.
  • Drive product usage and retention across our diverse clientele, tailoring journeys based on individual objectives and requirements.
  • Develop automated yet personalized communication strategies with users through email and in-platform onboarding, in collaboration with Customer Operations, Marketing, and Product teams.
  • Focus on enhancing client retention and identifying opportunities for growth, with an emphasis on long-term goals of driving usage, delivering value, and ensuring return on investment.

Qualifications:

  • 2-3 years of demonstrated experience in client success initiatives, customer lifecycle management, or related roles within a technology-focused organization.
  • A comprehensive understanding of strategies that promote product usage, growth, client loyalty, and retention.
  • Experience in implementing scalable workflows, including email marketing and onboarding processes.
  • Strong collaborative skills, working closely with marketing and product teams.
  • A data-driven approach, capable of leveraging both quantitative and qualitative insights to experiment, refine, and assess impact.

What We Offer:
Recooty provides a dynamic and professional work environment, along with a competitive compensation and benefits package that includes:

  • A competitive base salary with performance bonuses.
  • Comprehensive training and on-the-job development.
  • Extensive benefits including medical, dental, vision, 401K with company matching, profit sharing, generous paid time off, and more.
  • Flexible work arrangements.
  • Team-building activities.
  • Opportunities for career advancement.

Equal Opportunity Employment:
Recooty is committed to fostering a diverse and inclusive workplace, where employment decisions are based on individual capabilities and qualifications without discrimination based on any protected characteristic.

Job Type: Full-time

Pay: $70,000 - $80,000 per year

Benefits: 401(k), 401(k) matching, dental insurance, health insurance, paid time off, vision insurance

Schedule: 8-hour shift

Supplemental Pay Types: Bonus opportunities

Work Location: Remote



  • Greenville, South Carolina, United States Webhelp Full time

    About the RoleWe are seeking a highly skilled Partner Success Specialist to join our team at Webhelp. As a Partner Success Specialist, you will play a critical role in driving business growth and customer satisfaction through strategic partnerships.Key ResponsibilitiesPromote Customer Retention and Revenue Growth: Develop and execute strategies to retain and...


  • Greenville, South Carolina, United States The brand Leader Full time

    Position OverviewSalary: Commensurate with ExperienceThe Brand Leader, recognized as one of the best workplaces, is seeking a dedicated Account Manager to enhance our Client Services team. This role is essential in managing daily agency operations for our clients, ensuring their marketing initiatives are executed flawlessly. The Account Manager will drive...


  • Greenville, South Carolina, United States The brand Leader Full time

    Position OverviewSalary: Commensurate with ExperienceThe Brand Leader, recognized as one of the best workplaces, is seeking a dedicated Account Manager to enhance our Client Services team. This role is pivotal in managing daily agency operations for our clients, ensuring the success of their marketing initiatives, which may encompass branding campaigns,...


  • Greenville, South Carolina, United States RingoFire Full time

    Join the Team at RingoFire Creative AgencyRingoFire, a distinguished creative agency, is on the lookout for a skilled Client Relations Specialist to enhance our team.Position OverviewThe role of Client Relations Specialist is crucial for our agency's success. We are in search of an enthusiastic individual who possesses a flair for innovation and a robust...


  • Greenville, South Carolina, United States Global Lending Services Full time

    Job OverviewWhy Choose Global Lending Services?Mission: Access to affordable and dependable transportation is crucial for maintaining productive work and personal lives, as well as for caring for oneself and others. Through innovative analytics and technology, we enhance our ability to assess credit risk and offer more individuals an affordable auto...


  • Greenville, South Carolina, United States Webhelp Full time

    About the RoleWe are seeking a highly skilled Partner Success Specialist to join our team at Webhelp. As a key member of our sales team, you will play a critical role in driving revenue growth and customer retention for our clients.Key ResponsibilitiesPromote Customer Retention and Revenue Growth: Develop and execute strategies to retain existing customers...


  • Greenville, South Carolina, United States HealthEcareers - Client Full time

    Job SummaryHealthEcareers - Client is seeking a highly skilled Travel Nurse RN ICU Specialist to join their team. As a Travel ICU Nurse RN, you will be responsible for providing high-quality patient care in a fast-paced Intensive Care Unit environment.Key ResponsibilitiesProvide direct patient care to critically ill patients in the ICUDevelop and implement...


  • Greenville, North Carolina, United States One Source Communications Full time

    Position Overview:The Client Success Strategist (CSS) is responsible for ensuring an exceptional Customer Experience for One Source Communications (OSC) clients. CSS professionals collaborate within teams, working closely with Associate Client Success Strategists (ACSS) to provide OSC's renowned customer service. They will formulate, uphold, and implement...


  • Greenville, South Carolina, United States Prime Hires Full time

    Job OverviewPosition: Customer Support SpecialistContract Type: TemporaryCompensation: $19/hourWork Arrangement: RemoteWorking Hours: Flexible 8-hour shifts, including mornings, evenings, and weekendsKey Responsibilities:The Customer Support Specialist plays a crucial role in delivering exceptional service to credit customers, addressing inquiries related to...


  • Greenville, South Carolina, United States Client Full time

    Heavy Equipment Mechanic (Field / Local)Home based: Covering Greenville, NC, and surrounding areas$35ph - $43ph + Career Progression + Local territory + Lots of Training + Company Vehicle + Overtime + Excellent Benefits & Healthcare planAre you a Field Technician / Mechanic with CAT equipment experience, looking to work for a market leading organization,...


  • Greenville, South Carolina, United States Palmetto Senior Benefits Full time

    Job OverviewWe are dedicated to sourcing confident, reliable, and hardworking individuals who are seeking a long-term career opportunity. As a Client Engagement Specialist, your role will involve fostering relationships, expanding a client portfolio, and experiencing personal, professional, and financial fulfillment. Our expectations are high, and we seek...


  • Greenville, South Carolina, United States Brown& Partners INC Full time

    Job OverviewPosition Summary:Brown & Partners Inc, a prominent Business Development firm, is dedicated to expanding our clients' customer bases and achieving their objectives. We pride ourselves on delivering exceptional service tailored to meet the evolving needs of brands through direct sales initiatives.Role Objective:We are currently seeking a full-time...


  • Greenville, South Carolina, United States Circuit Board Medics Full time

    Position Type: Full-TimeAnnual Compensation: $41,600Experience Level: Entry-Level1st Shift: M-F, 8 AM-5 PM2nd Shift: M-F, 11 AM - 8 PM (note: training occurs during 1st shift)Work Environment: On-SiteCore Beliefs: What is your perspective on customer service? Do you believe it should center around the customer and how best to assist them? Are you proud of...


  • Greenville, South Carolina, United States Toyota of Rockwall Full time

    Client Relations Specialist - Automotive DealershipAs a valued member of our team, you will serve as the primary point of contact for our customers, embodying the professionalism and enthusiasm that defines our dealership. We are looking for individuals who possess a positive demeanor and a polished appearance, ready to thrive in a dynamic, customer-focused...


  • Greenville, South Carolina, United States Insight Global Full time

    Insight Global is in search of a Client Support Specialist to assist a prominent legal contract platform that manages a vast array of contracts, exhibits, and forms essential for design and construction projects. With over a century of expertise, our client excels in navigating the complexities of design and construction collaborations. This role is designed...

  • Travel Nurse RN

    1 week ago


    Greenville, South Carolina, United States HealthEcareers - Client Full time

    About the JobWe are seeking a skilled Registered Nurse to join our team as a Cardiovascular Intensive Care Unit specialist. This is a travel nursing opportunity with a reputable healthcare organization.Job ResponsibilitiesProvide high-quality patient care in a fast-paced CVICU environmentCollaborate with interdisciplinary teams to develop and implement...


  • Greenville, South Carolina, United States Circuit Board Medics Full time

    Join Our Team at Circuit Board MedicsPosition Type: Full-TimeAnnual Salary: $41,600Experience Level: Entry-LevelWork Hours: Day Shift: Monday to Friday, 8 AM to 5 PM Evening Shift: Monday to Friday, 11 AM to 8 PMCompany Overview:Circuit Board Medics is a distinguished organization focused on the repair and restoration of electronic circuits in automotive and...


  • Greenville, South Carolina, United States HealthEcareers - Client Full time

    Job SummaryHealthEcareers - Client is seeking a skilled Traveling Medical Professional to fill a critical need in patient care. As a Traveling Medical Specialist, you will provide high-quality medical services to patients in a dynamic and fast-paced environment.Key ResponsibilitiesProvide medical care to patients in a variety of settings, including hospitals...


  • Greenville, South Carolina, United States Insight Global Full time

    Insight Global is in search of a Client Support Specialist to assist a prominent legal contract platform that manages a vast array of contracts, exhibits, and forms essential for design and construction projects. With over a century of expertise, our client has perfected the collaborative framework for all parties involved in design and construction. This...


  • Greenville, South Carolina, United States NHE, Inc. Full time

    Job OverviewSalary: $15-$17 per hourPosition: Customer Service RepresentativeLocation: Corporate OfficePosition SummaryThe Customer Service Representative plays a vital role in ensuring customer satisfaction and supporting internal teams. This position involves managing incoming inquiries, providing essential office services, and executing administrative...