Lead Pharmacy Operations Manager

2 weeks ago

Astoria, Oregon, United States Optum Full time

$40,000 Sign-On Bonus and Relocation Assistance
Opportunities with Optum.

A career with Optum means you are part of a collaborative effort to serve behavioral health and addiction treatment communities.


We do more than just provide medication:
we transform lives for the better.

Individuals with serious mental or chronic illnesses - and those who support them - have compelling stories, and at Optum, we become their voice and partner.

As part of a coordinated care team, we collaborate with community-based providers and others to ensure that individuals with complex health conditions receive the appropriate medications and can adhere to their treatment plans.

Our tailored services - including in-clinic pharmacies, medication management, and more - are pioneering a new standard of care.

Optum is a pharmacy care services organization that is part of UnitedHealth Group's family of businesses.

We are a leading information and technology-enabled health services company dedicated to enhancing the health system for everyone.

The Pharmacy Manager plays a critical role in impacting our consumers and clinic partners by advising them on our pharmaceutical care services and benefits.

This individual is accountable for the financial, clinical, and quality aspects of pharmacy services and will oversee the daily operations of a pharmacy, including dispensing prescription medications and engaging with consumers.

Coaching, developing, and managing pharmacy staff is also a vital responsibility of this role. The manager will act as a talent steward and proactively seek top talent for pharmacy positions.



Primary Responsibilities:


Foster an exceptional consumer and clinic partner experience while continuously building strong relationships to proactively address their needs.

Serve as a resource for the clinical staff and engage with their team to achieve clinical outcomes.
Provide counseling and education to patients regarding medication usage, potential side effects, schedules, and any personal inquiries.
Ensure compliance with policies and standards in accordance with state and federal regulations.
Conduct wellness services such as immunizations and other preventive measures.
Accountable for financial performance and identifying growth opportunities within the pharmacy.
Inspire, develop, and mentor all pharmacy staff to ensure they reach their potential and deliver outstanding service.
Create an engaging team environment that promotes compassion and exemplifies our core values and culture.
Proactively promote opportunities and recruit top talent for our pharmacies.
Review key performance indicators with pharmacy staff and identify trends and areas for improvement.
Conduct workforce and business planning to achieve operational excellence.

Build strong relationships with the community, stakeholders, and clinic partners to ensure we meet all needs and promote the pharmacy business.

Drive marketing initiatives and materials to promote all pharmacy services.

Required Qualifications:
Bachelor's degree in Pharmacy or PharmD.
Current pharmacist's license in the relevant state.
Certified immunizer or willing to become certified within 3 months of hire.
Willingness to administer Long Acting Injectables.

Preferred Qualifications:
5+ years of pharmacy leadership experience.


At UnitedHealth Group, our mission is to help individuals live healthier lives and improve the health system for everyone.

We believe everyone, regardless of race, gender, sexuality, age, location, or income, deserves the opportunity to live their healthiest life.

However, there are still significant barriers to good health that disproportionately affect people of color, historically marginalized groups, and those with lower incomes.

We are committed to reducing our environmental impact and delivering equitable care that addresses health disparities and enhances health outcomes - a priority reflected in our mission.


Diversity fosters a healthier environment:

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group maintains a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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