Restaurant Operations Manager

6 days ago


Westfield, Indiana, United States Chick-fil-A Full time
About the Role

As a Restaurant Operations Manager at Chick-fil-A, you will be responsible for leading a team of professionals to achieve exceptional customer service and operational excellence. This role requires a strong leader who can motivate and develop their team members to meet and exceed performance goals.

Key Responsibilities
  • Food Safety and Quality: Develop and maintain systems to ensure food safety procedures and restaurant cleanliness are met.
  • Cost Efficiency: Create and maintain systems to optimize cost efficiency and reduce waste.
  • Shift Management: Lead and manage shifts to achieve restaurant goals and objectives.
  • Team Development: Develop and lead a team of team members to meet and exceed performance goals.
  • Customer Service: Provide exceptional customer service and ensure that all guests receive a positive experience.
  • Operational Excellence: Follow procedures to ensure operational excellence and continuous improvement.
Requirements
  • Leadership Experience: Proven experience in leading a team in a customer service setting.
  • Communication Skills: Strong verbal and written communication skills to effectively communicate with team members and guests.
  • Problem-Solving: Ability to analyze problems and develop effective solutions.
  • Teamwork: Ability to work effectively in a team environment and build strong relationships with team members.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Medical insurance plans, flexible hours, and generous meal benefits.
  • Professional Development: Opportunities for professional development and growth within the company.


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