Retail Operations Manager
2 weeks ago
Join Our Team at Seattle Southside Chamber of Commerce
Are you ready to play a pivotal role in transforming the retail landscape? At Seattle Southside Chamber of Commerce, you will have the chance to influence the future of commerce by creating innovative and engaging environments that redefine community interaction. We invite you to be part of a team that fosters enthusiasm about working together. Collaborate with leaders who are dedicated to addressing evolving consumer needs through creative solutions. Our dynamic culture encourages growth and adaptation, welcoming candidates from diverse backgrounds.
Position Overview
We are currently seeking a Retail Operations Manager to support the operational excellence of our retail initiatives. This role is essential in enhancing the overall value of our assets by partnering closely with the General Manager and various internal teams.
Key Responsibilities
- Develop and execute strategies to achieve sales and customer engagement objectives.
- Lead initiatives to enhance the customer journey and improve retailer experiences.
- Identify and pursue business development opportunities to increase revenue streams.
- Ensure operational excellence by adhering to established performance metrics and standards.
- Collaborate with Facilities Management, Security, and Risk Management teams to maintain a safe and efficient environment.
- Oversee compliance with health, safety, labor, and environmental regulations.
- Manage policies and procedures related to both front-of-house and back-of-house operations.
- Assist in budgeting and forecasting for Common Area Maintenance and Capital expenses.
Performance Indicators
- Sales and Traffic Growth
- Budget Compliance
- Operational Capital Management
- Additional Revenue Generation
Core Competencies
- Results-Driven: Proactively seeks new opportunities and tackles challenges with enthusiasm and urgency.
- Accountability: Holds oneself responsible for meeting objectives and commitments.
- Problem Solving: Navigates complexities to make timely decisions that propel the business forward.
- Collaboration: Builds effective partnerships within and outside the organization to achieve common goals.
- Integrity: Earns trust through honesty and authenticity.
- Adaptability: Adjusts to changing circumstances effectively and efficiently.
Qualifications
We are looking for candidates with:
- 2 to 3 years of progressive experience in retail or property management roles.
- Proficiency in Microsoft Office and familiarity with database management tools.
- A strong inclination towards leveraging technology to enhance operational efficiency.
Compensation
This is an exempt position with a competitive salary range, complemented by a discretionary annual bonus.
Our Commitment
At Seattle Southside Chamber of Commerce, we value a diverse workforce and are committed to creating an inclusive environment. We believe that a variety of perspectives and experiences contributes to our success, and we celebrate the unique backgrounds of our employees.
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