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Restaurant Operations Manager

2 months ago

Charlottesville, Virginia, United States Papa John's Full time
About the Role

Papa John's is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Restaurant Operations: Manage all aspects of restaurant operations, including inventory management, labor scheduling, and customer service.
  • Team Leadership: Lead and develop a team of employees, providing coaching, training, and feedback to ensure excellent customer service and high-quality products.
  • Customer Service: Provide exceptional customer service, responding to customer concerns and resolving issues in a timely and professional manner.
  • Inventory Management: Manage inventory levels, ordering supplies, and maintaining a clean and organized store environment.
  • Financial Management: Manage cash handling, credit card transactions, and maintain accurate records of sales and expenses.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a restaurant management role, preferably in a fast-paced environment.
  • Skills: Excellent communication and leadership skills, ability to multitask, and strong problem-solving skills.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and work in a fast-paced environment.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.