Dining Room Operations Manager

4 weeks ago


Charlottesville, Virginia, United States Thompson Hospitality Full time

Job Summary

Ralph Sampson's American Taproom is seeking a skilled Dining Room Supervisor to join our management team. As a key member of our team, you will be responsible for overseeing the operations of the dining room, ensuring a positive experience for our guests, and delivering exceptional service.

Key Responsibilities

  • Manage restaurant operations to enhance customer experiences.
  • Supervise and train dining staff for exceptional service.
  • Handle reservations and optimize seating arrangements.
  • Ensure accuracy in order taking and transmission to the kitchen.
  • Promote upselling and maintain a strong grasp of the menu.
  • Resolve conflicts among staff and address customer concerns.
  • Uphold health, safety, and sanitation regulations.
  • Collaborate with kitchen staff for efficient service.
  • Maintain a clean and inviting dining environment.

Requirements

  • Previous experience in restaurant or hospitality management.
  • Strong communication and leadership skills.
  • Knowledge of food safety and health regulations.
  • Ability to handle high-pressure situations and solve problems effectively.

About Us

Ralph Sampson's American Taproom is an upscale sports bar brought to you by a hometown hero: Ralph Sampson. We offer a unique dining experience, blending elevated cuisine with the excitement of a sports bar atmosphere. As part of Thompson Hospitality, the nation's largest minority-owned food and facilities management company, we strive to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time.



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