Dining Room Operations Manager
4 weeks ago
Job Summary
Ralph Sampson's American Taproom is seeking a skilled Dining Room Supervisor to join our management team. As a key member of our team, you will be responsible for overseeing the operations of the dining room, ensuring a positive experience for our guests, and delivering exceptional service.
Key Responsibilities
- Manage restaurant operations to enhance customer experiences.
- Supervise and train dining staff for exceptional service.
- Handle reservations and optimize seating arrangements.
- Ensure accuracy in order taking and transmission to the kitchen.
- Promote upselling and maintain a strong grasp of the menu.
- Resolve conflicts among staff and address customer concerns.
- Uphold health, safety, and sanitation regulations.
- Collaborate with kitchen staff for efficient service.
- Maintain a clean and inviting dining environment.
Requirements
- Previous experience in restaurant or hospitality management.
- Strong communication and leadership skills.
- Knowledge of food safety and health regulations.
- Ability to handle high-pressure situations and solve problems effectively.
About Us
Ralph Sampson's American Taproom is an upscale sports bar brought to you by a hometown hero: Ralph Sampson. We offer a unique dining experience, blending elevated cuisine with the excitement of a sports bar atmosphere. As part of Thompson Hospitality, the nation's largest minority-owned food and facilities management company, we strive to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time.
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