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Customer Success Strategist

2 months ago


Denver Colorado, United States Dynatrace Full time
Customer Success Engineer Role Overview

At Dynatrace, we're seeking a skilled Customer Success Engineer to join our team. As a trusted advisor, you will be responsible for building and maintaining strong relationships with our strategic customers.

Key Responsibilities:

* Serve as a trusted advisor to our customers, ensuring the successful deployment and adoption of Dynatrace products
* Align with customers' desired business outcomes and enable them to obtain the greatest value from their Dynatrace solutions
* Work closely with the account team to define the strategic roadmap for customers and drive retention, renewal, and expansion of their Dynatrace relationship
* Liaise between customers and Dynatrace Support and Product Management teams

Requirements:

* Strong understanding of Dynatrace products and services
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize multiple tasks

If you're a motivated and customer-focused individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.