Customer Experience Strategist
2 months ago
We are seeking a highly skilled Customer Experience Strategist to join our team at Slalom. As a key member of our Business Advisory Services team, you will play a critical role in helping our clients redefine their customer experience and drive business growth.
Key Responsibilities- Develop and execute customer experience strategies that drive business outcomes and improve customer satisfaction
- Conduct market research and analysis to identify trends and opportunities for growth
- Collaborate with cross-functional teams to design and implement customer experience solutions
- Develop and maintain customer journey maps and personas to inform business decisions
- Provide strategic guidance and recommendations to clients on customer experience best practices
- 5-7 years of experience in marketing, product consulting, or digital agency experience in a client-facing role
- Proven track record of developing and executing customer experience strategies that drive business outcomes
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Experience with customer experience maturity models and customer journey mapping
At Slalom, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team members enjoy a range of benefits, including competitive compensation, comprehensive health insurance, and a generous paid time off policy.
About SlalomSlalom is a purpose-led, global business and technology consulting company. We help our clients drive business growth and improve customer experience through our expertise in strategy, technology, and innovation. With a strong commitment to diversity, equity, and inclusion, we strive to create a workplace culture that is inclusive and supportive of all team members.
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Customer Experience Strategist
3 weeks ago
Denver, Colorado, United States Slalom Full timeJob Title: Customer Experience StrategistAbout the Role:Slalom is seeking a Customer Experience Strategist to join our team. As a Customer Experience Strategist, you will be responsible for helping organizations redefine what's possible, give shape to the future, and get there. You will focus on high-impact projects, meeting our clients where they are to...
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Customer Experience Strategist
3 weeks ago
Denver, Colorado, United States Slalom Full timeAbout the RoleWe're seeking a seasoned Customer Experience Strategist to join our team at Slalom. As a key member of our Business Advisory Services team, you'll help organizations redefine what's possible and drive meaningful impact.Your expertise in customer journey mapping, personas, and qualitative research will be invaluable in delivering high-impact...
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Customer Experience Strategist
4 weeks ago
Denver, Colorado, United States Slalom Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at Slalom. As a key member of our Business Advisory Services team, you will be responsible for helping organizations redefine their customer experience and drive business growth.Key ResponsibilitiesDevelop and implement customer experience strategies that drive...
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Customer Experience Strategist
4 weeks ago
Denver, Colorado, United States Slalom Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at Slalom. As a key member of our Business Advisory Services team, you will play a critical role in helping our clients redefine what's possible and drive meaningful impact.Key ResponsibilitiesDevelop and execute customer experience strategies that drive business...
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Customer Experience Strategist
4 weeks ago
Denver, Colorado, United States Slalom Full timeAbout the RoleWe are seeking a seasoned Customer Experience Strategist to join our team at Slalom. As a key member of our Business Advisory Services team, you will help organizations redefine what's possible, give shape to the future, and get there.Your primary focus will be on high-impact projects, meeting our clients where they are to uncover business...
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Customer Experience Strategist
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