UX Strategist

Slalom Flex (Project Based) - CX Strategist/Designer

Location:
Denver Metro Area

*Please note: This role is not eligible for remote work. Employees must live within a commutable distance of the Denver Metro Area*

About the Role:

At Slalom, we're passionate about delivering exceptional customer experiences that drive business growth and success. As a CX Strategist/Designer, you'll play a critical role in helping our clients achieve their goals by designing and implementing human-centered solutions that meet the needs of their customers.

Key Responsibilities:

• Plan and conduct design thinking workshops to identify current-state pain points, stakeholder/user goals, priority use cases, and future-state opportunities.
• Conduct user research studies to gather user insights, including 1:1 interviews and surveys.
• Analyze and synthesize data to generate actionable insights, high-level user personas, and priority use case recommendations.
• Create design briefs detailing design goals and requirements to inform wireframing and ensure designs align with project objectives and meet user needs.
• Create and validate wireframes through usability testing with users to solicit feedback and refine design.
• Advocate for the user's perspective and ensure human-centered principles are integrated into the project lifecycle.
• Work and deliver autonomously, owning and executing research and design activities/deliverables independently.

What We're Looking For:

• Strong customer research/strategy skills.
• Ability to create wireframes.
• Experience with conducting usability testing.
• Minimum 5+ years UX research experience.
• Strong research skills with a proven track record of conducting user research studies.
• Ability to analyze qualitative and quantitative data to generate actionable insights and research artifacts.
• Ability to translate research findings into high-level design concepts and/or low-fidelity wireframes.
• Experience creating and facilitating stakeholder workshops to foster alignment and generate insights/ideas.
• Excellent project management skills, with the ability to create and adhere to a project plan and drive research/design work independently.

About Us:

Slalom is a purpose-led, global business and technology consulting company. We help organizations of all kinds redefine what's possible, give shape to the future, and get there. Our approach is fiercely human, and we're committed to delivering practical, end-to-end solutions that drive meaningful impact.

Benefits:

We offer a range of benefits that support our team members' well-being and success, including meaningful time off and paid holidays, parental leave, 401(k) with a match, highly subsidized health, dental, and vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer a yearly $350 reimbursement account for any well-being-related expenses and discounted home, auto, and pet insurance.

Compensation:

Slalom is committed to fair and equitable compensation practices. For this position, the hourly pay range is $70 to $80/HR depending on experience. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors.

EEO and Accommodations:

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.