Patient Services Coordinator

2 weeks ago


Niles, Illinois, United States Vision Source Full time

Why You Will Appreciate This Role

At our esteemed optical practice, we prioritize the welcoming presence of our team members. We are a rapidly expanding optometry office seeking to enhance our exceptional team with a dedicated individual who possesses valuable office experience in the role of Front Desk Receptionist.

As a Front Desk Receptionist, you will join a supportive and friendly group of professionals who uplift each other and celebrate collective achievements in a relaxed and enjoyable environment. You will have the opportunity to develop new skills and progress in your career through our continuous training programs. In recognition of your efforts, we offer a comprehensive benefits package that includes paid time off, a 401k plan, and health and vision insurance.

Join us in this remarkable opportunity as a Front Desk Receptionist, where you can effectively utilize your interpersonal skills in a reputable organization.

Key Responsibilities

The primary responsibilities of the Front Desk Receptionist include:

  • Welcoming patients and managing their check-in and check-out processes
  • Coordinating patient appointments to ensure an efficient workflow
  • Collecting medical histories and understanding the purpose of visits
  • Confirming insurance details for each patient
  • Handling incoming calls and managing voicemail and messages

Required Skills & Qualifications

The essential skills and qualifications for the Front Desk Receptionist position include:

  • Ability to maintain a professional demeanor and appearance
  • Effective written and verbal communication skills
  • Capability to multitask and manage time efficiently; attention to detail is crucial
  • Team-oriented mindset with a positive outlook
  • Experience in the optical field is preferred but not mandatory; we are willing to train candidates with relevant professional experience

Type: Full Time (Hourly)

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