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Pharmacy Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.
Key Responsibilities- Customer Service
- Engage with customers and patients to provide a positive and personalized experience
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Model and share customer service best practices with team members
- Pharmacy Operations
- Process prescriptions accurately and efficiently
- Assist pharmacists with scheduling and maintaining workflow
- Maintain a clean and organized pharmacy environment
- Inventory Management
- Assist with inventory management activities, including ordering and stocking pharmaceuticals
- Maintain knowledge of company asset protection techniques
- Additional Responsibilities
- Assist with exterior and interior maintenance of the store
- Provide customer service in the photo area
- Assist with web pick-up responsibilities
- Education
- High school diploma or equivalent required
- Experience
- 6 months of experience in a retail environment preferred
- Skills
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic math skills and ability to count, measure, and weigh medications
- PTCB Certification
- PTCB certification preferred
- Computer Skills
- Basic computer skills required
At Walgreens, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
