Dedicated Support Specialist

2 weeks ago


Phoenix, Arizona, United States Child & Family Resources Full time

Child & Family Resources is seeking a dedicated and compassionate Support Specialist to join our team. In this role, you will play a vital part in providing exceptional support to our clients and families, ensuring they have access to the resources and guidance they need to thrive.

As a Support Specialist, you will be responsible for:

  • Providing prompt and efficient assistance to clients via phone, email, or in-person interactions.
  • Answering inquiries about our programs and services, guiding clients through the application process, and addressing any concerns they may have.
  • Maintaining accurate client records and documentation, ensuring confidentiality and compliance with all relevant regulations.
  • Collaborating effectively with other team members to ensure seamless service delivery and a positive client experience.

The ideal candidate will possess:

  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients from diverse backgrounds.
  • Strong organizational and time management abilities, with a keen attention to detail.
  • A genuine commitment to helping others and making a positive impact in the lives of children and families.

We offer a competitive salary and benefits package, along with the opportunity to work in a rewarding and fulfilling environment. If you are passionate about supporting families and making a difference in your community, we encourage you to apply.



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