Sales Operations Leader
2 weeks ago
Job Title: Sales Team Lead
Company: Palmetto Moon
Overview:
Palmetto Moon is a distinctive retailer that captures the essence of Southern culture, providing an extensive selection of clothing, accessories, home decor, and gifts. In the role of Sales Team Lead, you will play a crucial part in supporting the Store Sales Manager to enhance sales performance, streamline operations, and deliver outstanding customer experiences. Your responsibilities will include offering leadership, direction, and daily operational assistance to the sales team.
Key Responsibilities:
- Sales Achievement: Collaborate in meeting sales objectives, oversee Manager on Duty shifts, and participate in initiatives that drive sales growth.
- Customer Engagement: Provide exemplary customer service, mentor team members, and address customer queries with professionalism.
- Team Development: Ensure accountability within the team, inspire them to reach their goals, and offer immediate coaching as needed.
- Product Expertise & Merchandising: Keep abreast of promotional activities, educate the team on product offerings, and maintain effective merchandise presentation.
- Leadership Duties: Uphold company policies, guarantee a safe working environment, execute opening and closing tasks, and ensure adherence to legal standards and regulations.
Qualifications:
- Essential Skills: Previous experience in retail or sales, demonstrated leadership capabilities, proactive mindset, ability to manage multiple tasks, excellent communication skills, quick decision-making abilities, and familiarity with point-of-sale systems.
- Physical Demands: Capability to perform physical activities such as bending, lifting items up to 50 lbs., and standing for prolonged periods.
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