Restaurant Success Manager II
11 hours ago
We are seeking a highly skilled Restaurant Success Manager to join our team at Toast Tab, Inc. This is a unique opportunity to work with a leading provider of restaurant technology and drive customer success.
Key Responsibilities- Partner with cross-functional teams to manage customer requests and ensure proper alignment on pursuing opportunities for regional revenue growth
- Work closely with customers to build relationships and trust, driving the customer flywheel and increasing referral opportunities
- Retain and grow SaaS revenue through consultative engagements and new product recommendations tailored to the specific needs of each customer
- Drive activation and adoption across Toast's product suite by leveraging internal tools and resources to analyze product usage, demonstrate value, and facilitate trainings
- 2+ years of Account Management, Sales, or equivalent experience, responsible for customer satisfaction and business operations
- Success operating independently and navigating competing priorities in a constantly changing environment
- High technical aptitude allowing for quick learning and adoption of technical concepts and language
- Proven track record of success in meeting and exceeding goals
- Excellent communication, organizational, and influencing skills
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs.
About Toast Tab, Inc.We are committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact us.
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