ATM Technical Support Specialist

3 weeks ago


Irving, Texas, United States Insight Global Full time

Job Summary:

In this role, you will provide technical support to external vendors using our client's ATMs. Your responsibilities will include diagnosing hardware and software issues, performing and creating operational and performance reporting and analysis, and maintaining customer support documentation.

Key Responsibilities:

  • Diagnose and resolve hardware and software issues related to ATMs
  • Perform and create operational and performance reporting and analysis
  • Maintain customer support documentation and knowledge base
  • Participate in organizational service delivery strategy and definition
  • Responsible for training and creating training materials for customers on basic hardware and software functionality

Requirements:

  • Bachelor's degree or equivalent years of experience
  • Prior ATM or Financial Services experience
  • Strong verbal and written communication skills
  • An analytical mind and inclination for problem-solving
  • Proficiency with MS Office applications
  • Experience with ticketing systems
  • Ability to navigate various database applications, SQL experience a significant plus

About Insight Global:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.



  • Irving, Texas, United States Insight Global Full time

    Job Summary:We are seeking a highly skilled ATM Support Specialist to join our team at Insight Global. As an ATM Support Specialist, you will provide technical support to external vendors using our client's ATMs.Key Responsibilities:Diagnose and resolve hardware and software issues related to ATMsProvide technical support via email and internal ticketing...


  • Irving, Texas, United States Insight Global Full time

    Job Title: ATM Support SpecialistIn this role, you will provide technical support to external vendors using our client's ATMs. Your responsibilities will include diagnosing hardware and software issues, performing and creating operational and performance reporting and analysis, and keeping customers advised of any issues affecting contractual SLAs.Key...


  • Irving, Texas, United States Insight Global Full time

    Job SummaryWe are seeking a skilled ATM Support Specialist to join our team at Insight Global. As a key member of our support team, you will provide technical assistance to external vendors using our client's ATMs. Your expertise will be essential in resolving hardware and software issues, creating operational and performance reports, and maintaining...


  • Irving, Texas, United States Insight Global Full time

    Job SummaryIn this role, you will provide technical support to external vendors using our client's ATMs. Your responsibilities will include diagnosing hardware and software issues, performing and creating operational and performance reporting and analysis, and maintaining customer support documentation.Key ResponsibilitiesDiagnose and resolve hardware and...


  • Irving, Texas, United States Motion Recruitment Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Motion Recruitment Partners. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Provide technical support and assistance to clients via...


  • Irving, Texas, United States Motion Recruitment Partners LLC Full time

    Job Title: Technical Support SpecialistJob Summary: Motion Recruitment Partners LLC is seeking a skilled Technical Support Specialist to join their team. The ideal candidate will have a background in Windows, Mac, Active Directory, Computer hardware, and Microsoft. This role is responsible for supporting Tier 1 and Tier 2 ticket and issues, along with...


  • Irving, Texas, United States Motion Recruitment Partners LLC Full time

    Job Title: Technical Support SpecialistJob Summary:Motion Recruitment Partners LLC is seeking a skilled Technical Support Specialist to join their team. The ideal candidate will have a background in Windows, Mac, Active Directory, Computer hardware, and Microsoft. This is a contract-to-hire position, onsite 3-4 days a week with 1-2 remote days, located in...


  • Irving, Texas, United States EF Johnson Technologies Inc. Full time

    Job DescriptionEF Johnson Technologies is a leading provider of P25 communications solutions for first responders in public safety and public service, the federal government, and industrial organizations. Our products are marketed under the EFJohnson and KENWOOD brands.The Technical Support Specialist is responsible for troubleshooting technical issues,...


  • Irving, Texas, United States Wellfit Technologies Full time

    Job DescriptionWellfit Technologies is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of our fintech products.Key Responsibilities:Diagnose and troubleshoot complex system issues...


  • Irving, Texas, United States Abbott Full time

    About AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.Our 114,000 colleagues serve people in more than 160...


  • Irving, Texas, United States Abbott Laboratories company Full time

    About the RoleAs a Technical Support Specialist at Abbott Laboratories company, you will play a critical role in providing remote technical support to customers and field personnel for diagnostic products, instruments, and assays.Key Responsibilities Troubleshoot, diagnose, resolve, and document both the issue and resolution of the issue. Manage and resolve...


  • Irving, Texas, United States Motion Recruitment Full time

    Job Title: Senior Technical Support SpecialistJob Description:We are seeking a highly skilled Senior Technical Support Specialist to join our team at a leading home builder in Irving, Texas. As a key member of our IT team, you will be responsible for providing technical support and guidance to our employees and clients.Key Responsibilities:Provide technical...


  • Irving, Texas, United States Omega Holdings Full time

    At Omega Holdings, we're seeking a highly skilled Automotive Technical Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving issues related to automotive parts.The ideal candidate will have a strong background in...


  • Irving, Texas, United States Irving ISD Full time

    Job Summary:Irving ISD is seeking a highly skilled Technical Support Specialist II to join our team. As a key member of our Service Desk, you will provide exceptional support and guidance to our users, ensuring seamless access to our district-approved applications and resources.Key Responsibilities:Provide direction and support to Service Desk I personnel as...


  • Irving, Texas, United States LineLeader Full time

    About LineLeaderWe're on a mission to help childcare centers thrive by simplifying marketing, registration, payment processing, and operations for early education, childcare, and after school care programs.Our software platform empowers staff to focus on their most important job: taking care of the children and families in their care.We're passionate about...


  • Irving, Texas, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a skilled Desktop Support Technician to join our team. As a key member of our Support Center, you will provide technical assistance to our team members, ensuring they have the tools and resources needed to succeed.Key ResponsibilitiesInstall, upgrade, and troubleshoot hardware and software systemsDiagnose and resolve...


  • Irving, Texas, United States Simple Solutions Full time

    Job Overview:We are seeking a skilled Technical Support Specialist to join our team at Simple Solutions. As a key member of our support structure, you will be responsible for providing top-notch assistance to our clients in a hybrid role that combines on-site and remote work.Shift & Schedule:Our ideal candidate will work a 24/7 rotation, with 12-hour shifts,...


  • Irving, Texas, United States Amtec Direct Hire Full time

    Job OverviewWe are seeking a highly skilled Technical Sales Specialist to join our team at Amtec Direct Hire. As a Technical Sales Specialist, you will be responsible for promoting our Mobile Device Management (MDM) solutions to customers and establishing the technical needs of each client.Key Responsibilities:Develop and maintain strong relationships with...


  • Irving, Texas, United States EF Johnson Technologies Inc. Full time

    Job DescriptionEF Johnson Technologies Inc. is a leading provider of P25 communications solutions for public safety and public service, the federal government, and industrial organizations. Our products are marketed under the EF Johnson and KENWOOD brands.The Senior Technical Support Specialist / Team Leader will troubleshoot technical issues, provide timely...


  • Irving, Texas, United States Consolidated Electrical Distributors Full time

    Job Title: Help Desk AnalystJob Summary:This role provides critical support for software and hardware issues, ensuring timely and professional service to CED's 500+ locations. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently in a fast-paced call center environment.Key...