Medical Support Specialist

1 week ago


Fairbanks Alaska, United States Foundation Health, LLC Full time
About the Role

Foundation Health, LLC is seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our clinical staff.

Key Responsibilities
  • Prepare patients for exams and treatments by taking and recording vital signs, symptoms, and other necessary measurements.
  • Document pain scores as appropriate and report any changes in patient condition to clinicians.
  • Assist providers with exams and minor in-office procedures, and act as a chaperone as needed.
  • Use universal blood and body fluid precautions at all times and personal protective equipment as needed.
  • Prioritize patient flow through the clinical process.
  • Act as a resource to clinicians to provide optimal patient care.
  • Provide clerical support with patient/client notifications and documentation, including completing medical records, labs, authorizations, X-Rays, hospital records, and previous care pertaining to each patient visit.
  • Schedule and re-schedule patients as necessary, and confirm appointments for the following days.
  • Maintain a clean, functional environment, including cleaning and disinfecting equipment, exam rooms, and storage areas.
  • Order supplies and stock patient care areas, and monitor inventory, including medication/injectables and immunizations.
  • Develop and maintain effective communication mechanisms with external and internal customers, and exemplify service orientation and behaviors in all contacts.
Requirements
  • High school diploma/GED or equivalent working knowledge.
  • Knowledge normally obtained through a medical terminology course.
  • Must be willing to complete a medical terminology course within the first six months of hire if not previously completed.
  • Excellent organizational skills, effective human relations, and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Preferred Qualifications
  • Certified Nursing Assistant experience.
  • Additional related education and/or experience.


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