Patient Services Coordinator
1 week ago
Position Summary:
The key responsibilities for this role encompass, but are not limited to:
· Welcome patients and visitors entering the facility with a warm greeting.
· Uphold the values and mission of Patient Plus Urgent Care in all interactions.
· Manage patient registration and check-in processes efficiently.
· Confirm insurance details and ensure accurate payment collection.
· Maintain accurate financial records, including cash registers and daily receipts.
· Handle incoming calls, providing assistance or directing inquiries to the appropriate personnel.
· Aid new patients with necessary documentation and keep them informed about their wait times.
· Oversee patient flow, ensuring timely room assignments as required.
· Ensure front office supplies are adequately stocked and that equipment is functioning properly.
· Maintain confidentiality of patient information at all times.
· Treat every patient with the utmost respect and professionalism.
· Monitor cleanliness and safety in the waiting area, restrooms, and children's play area.
· Carry out additional tasks as assigned.
Qualifications:
· High School Diploma or equivalent.
· Minimum of 1 year experience in a customer service role.
· Proficient in Microsoft Office Suite.
· Strong communication and interpersonal skills.
· Excellent time management and organizational abilities.
· Keen attention to detail.
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