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Healthcare Assistant

2 months ago


Hammond, Indiana, United States Patient Plus Urgent Care Full time
Position Overview

Role Summary: As a vital member of our healthcare team, the Medical Assistant will provide essential support in delivering high-quality patient care within our urgent care facility.

Key Responsibilities:

  • Execute general and clinical assisting tasks in compliance with state regulations.
  • Document and authenticate all relevant information in patient records.
  • Conduct patient triage in alignment with Patient Plus protocols.
  • Guide patients in the preparation for sample collection and testing procedures.
  • Accurately gather, label, and submit specimens for laboratory evaluation.
  • Assist healthcare providers during examinations, treatments, and medical procedures.
  • Prepare and administer medications and injections, ensuring correct dosages are verified.
  • Monitor, document, and communicate patient conditions and responses to treatments to healthcare providers.
  • Set up examination rooms and sterilize instruments following established guidelines.
  • Maintain cleanliness of equipment and treatment areas in accordance with policy.
  • Exhibit comprehensive knowledge of infection control practices and adhere strictly to protocols.
  • Coordinate patient testing and admissions as necessary.
  • Manage incoming calls, directing them to the appropriate healthcare providers.
  • Provide patients with medication and treatment instructions prior to discharge.
  • Record and update test results in patient charts.
  • Disseminate educational materials to patients as needed.
  • Address patient inquiries effectively.
  • Escort patients to designated areas within the clinic when required.

Patient Communication and Follow-Up:

  • Inform patients of test results as directed by the healthcare provider.
  • Notify patients regarding their next follow-up appointments.

Qualifications:

  • Certification as a Medical Assistant from an accredited program, with a minimum of one year of experience in a similar role.
  • Current Basic Life Support (BLS) certification is mandatory.
  • Willingness to participate in ongoing medical education as requested by the employer.
  • Understanding of nursing principles and practices to effectively assess and deliver patient care.