Hotel Room Cleaner

2 weeks ago


Richardson, Texas, United States Quorum Hotels Full time


Quorum Hotels is seeking dedicated Room Attendants to enhance our guest experience

Role Overview:
Room Attendants play a crucial role in ensuring that guest accommodations are kept in pristine condition. Responsibilities include maintaining cleanliness and aesthetic appeal in guest rooms, corridors, and communal areas of the hotel. Daily tasks involve servicing guest rooms in line with established hotel protocols, replenishing room supplies, and ensuring that all linens are fresh and well-stocked while adhering to safety and security guidelines.

Key Responsibilities:
  • Engage with guests and colleagues in a courteous, service-oriented manner.
  • Adhere to attendance policies as per hotel standards, with schedules subject to operational needs.
  • Uphold high standards of personal grooming and appearance as per brand expectations.
  • Follow all safety and operational regulations to promote a secure and efficient working environment.
  • Thoroughly clean and restock the designated number of guest rooms during each shift.
  • Complete all pre-cleaning tasks, including preparing guest supplies, cleaning materials, and linens for the housekeeping cart.
  • Remove all waste and soiled linens from guest accommodations.
  • Maintain cleanliness and order in hallways, public spaces, and storage areas.
  • Prepare the housekeeping cart for the following day’s operations.
  • Ensure guest room doors remain closed while cleaning, unless otherwise requested by the guest.
  • Report any missing items from rooms to the Housekeeping Supervisor/Manager.
  • Notify the Housekeeping Supervisor/Manager of any maintenance issues immediately.
  • Handle lost and found items in accordance with established procedures.
Qualifications:
  • A high school diploma or equivalent is preferred, along with experience in hospitality or a related field.


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