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Receptionist - Element Hotel

2 months ago

Richardson, Texas, United States Midas Hospitality Full time
Part-Time Front Desk Representative - Element Hotel

Midas Hospitality is honored to be recognized among the Top 100 U.S. Employers in 2021 (by MogulRecruiter), ranking highly for talent and diversity.

Overview of the Role:

Midas Hospitality is in search of an enthusiastic Front Desk Representative to enhance our operations at the Element hotel. This role involves managing the arrival, departure, and in-house guests, as well as addressing telephone inquiries related to reservations and guest services.

Key Responsibilities:
  • Welcomes, registers, and assigns accommodations to guests, providing room keys and directions.
  • Organizes incoming mail and faxes for guests.
  • Responds to inquiries regarding hotel amenities, guest registration, and local attractions.
  • Maintains records of room availability and guest accounts.
  • Calculates bills, processes payments, and provides change to guests.
  • Handles reservations, including making, confirming, and canceling as needed.
Ideal Candidate Profile:
  • Prior experience in a Front Desk role is advantageous.
  • Background in customer service is essential.
About Midas Hospitality:

Since our inception in 2006, Midas Hospitality has grown into a thriving enterprise with over 1,000 dedicated team members. We currently operate more than 40 hotels across 14 states, focusing on select-service and extended-stay properties for esteemed brands such as Marriott, Hilton, and IHG. At Midas Hospitality, we prioritize the aspirations of our people, fostering a workplace where employees thrive, financial partners appreciate the outcomes, and guests enjoy exceptional experiences.

As a people-centric organization, we provide avenues for professional growth and a range of benefits designed to support our associates. We are committed to offering competitive compensation and recognizing the contributions of our team members.

For more information about our offerings, please visit our website.

We provide a comprehensive benefits package that includes:
  • Opportunities for growth and access to educational resources.
  • Generous paid time off policies.
  • Medical, dental, and vision insurance.
  • 401k matching program.
  • Employee Assistance Program.
  • Discounts on products and services.
  • Monthly transportation allowance.
Midas Hospitality is proud to maintain a drug-free workplace and is an equal opportunity employer.