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Front Desk Representative

2 months ago

Richardson, Texas, United States Midas Hospitality Full time

Job Summary:

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the newly built and soon to be opened Element located in Richardson, TX. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

Key Responsibilities:

  • Greet, register, and assign rooms to guests.
  • Issue room key and provide directions.
  • Sort incoming mail and faxes for guests.
  • Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment and travel directions.
  • Keep records of room availability and guests' accounts.
  • Compute bill, collect payment, and make change for guests.
  • Makes, confirms, and cancels reservations.

Requirements:

  • Previous experience as a Front Desk Agent is preferred.
  • Experience in a customer service industry is required.

About Midas Hospitality:

Midas Hospitality is a leading hospitality company that operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. We are a people-first organization that offers opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic.

Benefits:

  • Growth and development tools and access to learning.
  • Robust PTO policies.
  • Medical/Dental/Vision Coverage.
  • 401k matching.
  • Employee Assistance Program.
  • Discounted products and services.

Equal Opportunity Employer:

Midas Hospitality is proud to be a drug-free workplace and equal opportunity employer.