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Territory Services Manager

2 months ago


Des Moines, Iowa, United States Red Hat Full time
About the Role

The Red Hat Consulting Services team is seeking a highly skilled Services Manager to join our U.S. Central or Mountain time zone team. In this role, you will be responsible for developing and cultivating relationships with key Enterprise and Commercial customer accounts. You will oversee the successful delivery of projects under your management, from kickoff to closeout, ensuring that they meet customer expectations and contractual agreements.

Key Responsibilities
  • Cover a territory consisting of large Enterprise and Commercial companies
  • Sell Red Hat's services and solutions using the business requirements of your customers to create unique technical offerings
  • Grow your territory through the development of internal business partnerships with the field sales team and alliance and partner programs
  • Design and implement effective, high-impact technical and business solutions for Red Hat's customers, focusing on core Red Hat technologies including OpenShift, Ansible AAP, OpenShift AI, RHEL, and others
  • Accurately and consistently provide revenue and booking forecasts for your territory
  • Manage revenue and booking goals across all practices, meeting margin and use targets
  • Ensure successful delivery of all projects
  • Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team
Requirements
  • Knowledge of technical or business consulting practices
  • Experience in services sales and processes in large customer accounts
  • Experience in project delivery
  • Experience with internal matrix team coordination
  • Ability to architect complex solutions using multiple offerings and technologies to deliver requested business value
  • Experience adhering to agile methodologies within project teams
  • Knowledge of application development or cloud solutions creation and delivery
  • Experience in and willingness to speak at public conferences and meetups
About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We are a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Paid time off and holidays
  • Paid parental leave plans for all new parents
  • Leave benefits including disability, paid family medical leave, and paid military leave
  • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more