Grocery Operations Supervisor

2 weeks ago


Katy, Texas, United States Whole Foods Market Full time

Job Overview

As a leader in the Grocery department, you will guide your team to ensure efficient daily operations. Your role encompasses overseeing profitability, managing expenses, and executing buying and merchandising strategies. You will be responsible for team development, compliance with regulations, and maintaining a positive company image through excellent customer service.

Key Responsibilities

  • Ensure accountability within the team.
  • Foster a supportive and positive workplace culture.
  • Make informed decisions regarding hiring and employee separation.
  • Monitor performance metrics and strive to meet established targets.
  • Maintain an optimal product assortment for customers.
  • Build and nurture collaborative relationships across departments.
  • Stay updated on market trends and competitor activities.
  • Uphold high standards of retail excellence.
  • Deliver outstanding customer service consistently.
  • Mentor and train team members for their professional growth.
  • Conduct performance reviews and provide constructive feedback.
  • Communicate the vision and goals of the organization effectively.

Required Skills

  • Strong understanding of industry trends.
  • In-depth product knowledge.
  • Food safety certification is mandatory.
  • Excellent interpersonal and customer service skills.
  • Ability to educate and train others.
  • Knowledge of regulatory and safety standards.
  • Proficient in financial assessment and mathematical skills.
  • Strong decision-making and leadership capabilities.
  • Competent in using email and Microsoft Office applications.

Experience Requirements

  • Minimum of 24 months of retail experience in a leadership role.

Physical and Working Conditions

  • Capability to lift up to 50 pounds.
  • Expected to stand or walk for 6-8 hours during a workday.
  • Frequent hand use including grasping, pushing, and pulling.
  • Required physical motions include bending, twisting, squatting, and reaching.
  • Exposure to cleaning agents and varying temperatures.
  • Ability to work in a wet and cold environment.
  • Flexibility in scheduling is necessary.

Note This document serves as a general overview of essential responsibilities for the position. Duties may vary based on business needs and location. Performance in the current role is essential for advancement opportunities.

Whole Foods Market is committed to providing equal employment opportunities for all team members and candidates. We prioritize hiring based on qualifications and business requirements.



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