Customer Service Associate
1 week ago
Retail Salesperson
Position Type: Regular : Part time
Company Overview
Bridgestone Retail Operations (BSRO) is a division of Bridgestone Americas, employing over 22,000 individuals across North America. With more than 2,200 company-owned locations, including Firestone Complete Auto Care, Tires Plus, and Wheel Works, BSRO is a leader in tire and auto service sales, generating over $3 billion annually. Our mission is to Serve Society with Superior Quality, and we strive to create a supportive environment where every team member is valued.
We offer competitive compensation, formal training, performance incentives, paid time off, comprehensive healthcare packages for both full-time and part-time employees, and a 401k plan to help you secure your future. We are committed to fostering a diverse workforce that reflects the communities we serve.
Job Responsibilities
- Deliver exceptional customer service to enhance satisfaction and loyalty.
- Engage in merchandising, advertising, and promoting our products and services.
- Respond energetically to customer inquiries both in-store and over the phone.
- Exhibit a strong desire to excel in a retail setting.
- Demonstrate motivation and enthusiasm in sales activities.
- Assist with unloading merchandise shipments, changing and balancing tires (after receiving appropriate training), constructing store displays, and fulfilling other necessary duties to maintain customer relationships.
- Perform additional tasks as assigned.
Preferred Qualifications
Possession of a 2-year degree or equivalent experience is preferred.
Qualifications
- High School Diploma or equivalent.
- Two years of experience in consumer retail sales.
- Ability to effectively communicate with customers regarding sales and complaints to ensure retention and loyalty.
- Strong problem-solving skills related to customer issues.
- A valid automobile driver's license is required, with the ability to operate both customer and company vehicles.
- Completion and maintenance of all required BSRO store education courses and modules for this position.
Employee Type: Regular : Part time
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