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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Quick Service Restaurant. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and contributing to the success of our restaurant.
Key Responsibilities- Provide friendly, accurate, and efficient service to customers, ensuring a positive dining experience.
- Serve food and beverages to customers in a timely and courteous manner.
- Process transactions accurately and efficiently using a point-of-sale (POS) system.
- Maintain a clean and organized restaurant environment, adhering to health and safety standards.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Perform other job-related duties as assigned by management.
- High school diploma or equivalent required.
- Previous customer service experience in a food service environment preferred.
- Basic computer/POS knowledge and skills.
- Good verbal communication skills and ability to work effectively in a team environment.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Competitive hourly rate.
- Medical, dental, and vision insurance.
- 401(k) plan with company match.
- Vacation and paid holidays.
- Tuition reimbursement.
- On-site meal discounts.
- A wide variety of discounts on technology, travel, food, and fuel.
- Opportunity for growth and advancement within the company.
Our restaurant is a fast-paced and dynamic environment, with a focus on providing exceptional customer service. As a Customer Service Representative, you will be working in a team environment, with a focus on collaboration and communication. You will be required to stand for long periods, lift up to 50 pounds, and move quickly and efficiently in a fast-paced environment.
Equal Employment OpportunityTravelCenters of America is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and perspectives. If you require a reasonable accommodation during the recruitment process, please contact us at [insert contact information].
