Vehicle Rental Sales Consultant

2 weeks ago


Doral, Florida, United States Fox Rent A Car Full time

Company Overview:
Fox Rent A Car, a key subsidiary of Europcar Mobility Group USA, is a prominent entity in the American mobility sector.

Mission Statement:
Our goal at Europcar Mobility Group USA is to establish ourselves as the leading "Mobility Service Company in the USA" by providing appealing alternatives for both short-term rentals and long-term vehicle usage, alongside an expanding array of mobility-related services.

Brand Portfolio:
We operate under three major brands that cater to diverse customer needs across value, premium, and discount markets, including Fox, Rent A Car, Europcar, and Goldcar.

Position Overview:
We are in search of Customer-Centric Sales Professionals who are eager to excel in a dynamic environment. If you possess a talent for sales and a commitment to delivering exceptional customer service, this role may be the perfect fit for you.

Ideal Candidate:
The successful candidate will bring prior sales experience and thrive in a fast-paced sales atmosphere. Key attributes include strong listening skills, a positive demeanor, and an ability to comprehend customer needs effectively.

Key Responsibilities:
1. Proactively offer optional coverage products, vehicle upgrades, prepaid fuel options, and additional services to every customer.

2. Employ effective sales techniques, including rapport building through open-ended inquiries, top-down selling, highlighting features and benefits, and addressing objections.

3. Deliver outstanding customer service by greeting customers, maintaining eye contact, using their names, and remaining composed in challenging situations.

4. Achieve or surpass Monthly Sales Performance Standards.

5. Adhere to the company-approved service-based sales process with integrity and professionalism.

6. Accurately qualify and process customer rentals with efficiency and meticulous attention to detail.

7. Clarify rental terms with all customers to ensure a clear understanding of rates, optional charges, and services. Address inquiries, provide maps and directions, and resolve customer service challenges.

Employee Benefits:
We offer a comprehensive benefits package, including Medical, Vision, Dental, 401k, Employee Discounts, Referral bonuses, Company Paid Life Insurance, Company Paid AD&D Insurance, Flexible Spending Accounts, and other voluntary benefits. Additionally, we provide parental leave and an employee assistance program.

We are dedicated to fostering a diverse team that reflects a variety of backgrounds, perspectives, and skills. Therefore, we encourage all individuals, regardless of age, gender, disability, sexual orientation, race, religion, or belief, to consider this opportunity.

Commitment to Fair Employment:
All employment decisions, including hiring, promotions, disciplinary actions, or terminations, will be based on merit, competence, performance, and business requirements.



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